Assistant Director Facilities Management

The Assistant Director Facility Management supervises and manages assigned facility maintenance staff that provide a full range of maintenance services throughout Safe Horizon’s network of assigned facilities. The Assistant Director Facility Management will be responsible for the supervision of daily checklist activities of the assigned facility maintenance staff and is responsible for providing a safe, clean, well maintained, professional facility work environment that conveys respect to staff and clients and to also provide the leadership and resources to support assigned facility maintenance staff excellence. The Assistant Director Facility Management is responsible for identifying compliance issues with all applicable regulatory requirements for the facility infrastructure and safety procedures, such as HVAC, Boilers, Electrical, Elevator, Plumbing, Sprinkler, Fire Alarm Control Panels, Fire Extinguishers, Egress, and all service and testing required by applicable regulatory requirements.

Responsibilities:

• Train, assign and provide supervision of assigned facilities maintenance staff

• As required, immediately respond to urgent repair and life safety issues as they occur after normal business hours, weekends included and to immediately inform the Director Facility Management of such issues

• Develop and assist with implementation of daily workflow, schedules, and work projects at each assigned facility location for assigned maintenance staff

• Work closely with Director Facility Management to evaluate assigned staff performance and recommend personnel action as appropriate in accordance with agency policies standards and procedures

• Utilize web-based applications and other resources to manage and monitor staff responsiveness to work tickets, to identify problems and trends and to devise and implement changes as needed to address issues

• Ensure by periodic weekly inspections that basic regular daily, weekly, and monthly maintenance tasks are satisfactorily completed by assigned maintenance staff and standards are upheld

• Travel to assigned facilities on a regular weekly basis to keep current with assigned staff and with any recurring issues

• Supervise the deployment of SHMT Safe Horizon Mobile Team functions, as assigned and where needed, mail, pick up, delivery, equipment setup, and repairs as assigned

• Manage assigned vendor relationships to include, work scope, billing/invoices, and ensuring the safe completion of work

• Conduct periodic inventory of furniture, appliances, supplies, equipment, and machinery

• Closely coordinate with Shelter Program Directors to ensure that custodial and maintenance tasks are addressed in a timely manner

• Coordinate Key Access across all assigned locations

• Liaise with DCAS for assigned facilities

• Negotiate scattered site apartment lease and occupancy agreements as assigned

• Annually review and recommend to Health Safety Manager changes in the emergency response plans for assigned facility locations

• Pest Control and Waste Management for assigned shelter/non-shelter locations

• Lease administration as assigned

• Invoice management as assigned

• Other related duties as assigned

Interacts with:

• Program managers and staff

• Governmental regulatory and oversight agencies including NYCDOHMH, NYCHPD, NYCDOB, FDNY, OSHA, DOB, OCFS, OTDA, etc., required

• Contractors

Knowledge and Skills:

• Bachelor’s degree or equivalent experience, with a background in facility operations required

• Minimum 2 years supervising maintenance workers in a facilities management environment required

• Ability to travel within the five boroughs of New York City

• Valid New York State drivers’ license with no suspensions and fewer than three points required

• Technological competency using CAFM, computer aided facility management tools, in identifying and analyzing trends, troubleshooting, and addressing facility issues

• Ability to provide concise and clear direction to staff in both verbal and written form

• Proficiency in MS Word and Excel

• Must have strong writing and verbal communication skills and be able to communicate information clearly and effectively to various levels of management

• Strong customer service and organizational skill set

• Manage assigned vendor relationships from work scope to billing/invoices, to ensuring the safe completion of work

• A thorough understanding of all facility regulatory requirements as they relate to Safe Horizon’s office and residential portfolio of facilities

• Certificate or certification in a building trade, maintenance, building systems or building equipment repair desired

• Familiarity with principles of budgeting, accounting, and inventory management

• Working knowledge of key New York City, State, and Federal regulatory requirements such as NYCDOHMH, NYCHPD, NYCDOB, FDNY, OSHA, DOB, OCFS, OTDA etc. required

• Track record of success developing appropriate safety and/or service plans to alleviate risk and provide protection in case of fire or other emergency situations

• Ability to work under pressure in a calm and reassuring manner

• Must demonstrate the ability to work independently

• Experience with supportive housing and non-profit organizations

• Strong customer service skills, an ability to be perceptive of others, and proven ability to build strong relationships and collaborate with others

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $62,000.00 - $69,750.00 Annual

Full-time Hours: 35 Hours per week

Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.