Day Program Coordinator

Job Summary:

Day Program Coordinators provide management and support to campus-based Employees and Participants, providing care and support to adults with developmental disabilities. Due to the nature of the program hours may be flexible and are based upon the needs of the program and needs of the people and employees supported.

Duties and Responsibilities:

To perform this job successfully, an employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of this job.

• Ensure the health and well-being of each person supported. Report medical concerns, conditions, and changes in health status in a timely fashion through the chain-of-command. Ensure proper documentation and reporting of incidents are reported, investigated and areas of concern corrected. Ensure accuracy, completeness and implementation of nursing assessments, nursing care plans, nutritional evaluations, choking risk assessments, MAR’s, and all other related medical documents. Consistently respond to medical emergencies effectively and efficiently.
• Provide management for each employee under their supervision; Conduct individual supervisory meetings at least biweekly, in-service meetings every other month, documenting all meetings appropriately; Provide training, guidance, and support to staff on an on-going basis; Empower and train those being supervised to become effective managers. Provide clear and concise documentation and follow-up on all employee concerns and disciplinary actions. Ensure staff schedules are accurate and needed documentation is provided for personnel files.
• Maintain accurate records (such as medical, financial, and personal outcomes records); ensure complete injury and incident reports and other organization records are completed, implemented and action taken as necessary. Ensure appropriate documentation is valid, accurate and in place for receipts for monies spent and that bills are paid timely, for the home and people supported on caseload. Ensure document in the Daily Log and Mileage Logbooks, all documentation related to the Individualized Plan (IP).
• Ensure work areas are well-maintained and organized, ensure an environment that promotes freedom of movement throughout the common areas of the workspace; Assess each location to ensure a safe environment (interior and exterior) that is well maintained and organized; Follow-up to ensure all deficiencies are correct and that maintenance needs are completed in a timely fashion and as needed.
• Provide outstanding support and services for people with developmental disabilities, enabling them to participate as fully as they wish in all aspects of community life; Support and advocate for them in relation to their freedom of choice and fundamental rights; Support and promote them by providing choice in all aspects of their lives. Assists individuals in the development of friendships and other relationships; Assists individuals to become an active participant in their community and to build natural support networks; Assists individuals to maximize independence.
• Ensure Individualized Plans (including behavior plans and medication plans) is up-to-date and accurately reflects each individual on the supported caseload. Ensure employees are well trained and are implementing the plan(s), which encourages each person’s ability to maintain the highest practical physical, mental, and psychosocial well-being. Ensure proper distribution and documentation to all involved parties is completed within the designated timeframes.
• Maintain the comfort, privacy, and dignity of each person in the delivery of services to them; Interact with each person in a manner that displays warmth and promotes a caring environment. Fully understand all aspects of fundamental rights, including the right to be free from restraints and free of abuse; Responsible for promptly reporting to the appropriate chain-of-command and according to regulations any staff incidents or evidence of abuse or neglect. Ensure proper reporting of incidents are reported, investigated and areas of concern corrected,
• Communicate and interact positively and effectively with each person, visitors, family members, peers, and supervisors.
• Attend mandatory meetings, to include in-services, supervisory meetings, and the annual “Individual Plan” meeting for each person served; Organize and conduct any team or house meetings on a regular basis to coordinate successful functions in the home.
• Manage caseload schedule to ensure proper coverage at all times; Manage coverage hours, budget, and overtime while ensuring optimal care and support for the people on the supported caseload. Complete needed budget change notices, approve staffing schedules and ensure their accuracy. Utilize CHI’s automated time and attendance system to document and maintain accurate work time, work location, and work title; Communicate with supervisor for any time off needs, change in schedule that may create overtime, and ensure coverage for your shift as appropriate.
• Confirm supported individuals’ personal data (state ID, birth certificate, medical assistance and other benefits, tax forms, etc.) are accurately maintained and up to date.
• Ensure a safe environment where individuals are free from abuse and neglect; Assist individuals in obtaining appropriate medical and therapeutic services; Ensure proper fire drills and other emergency evacuations are appropriately completed and training is provided. Follow and promote safety practices in the home, vehicle, and community in order to work in a safe and productive manner; Report and correct potentially hazardous situations; Participate in all safety-related trainings.
• Conduct quarterly progress reports for each individual on supported caseload. Reports must be entered into the client database and submitted in the designated timeframe. Monthly paperwork must be reviewed, signed and submitted as necessary in a timely manner. Proper signature of audited material must be maintained in a timely fashion (petty cash review, fund control sheets, training control sheets).
• Respond to all phone calls and emails within 24 hours.
• Ensure that all deadlines are met in a reasonable manner.
• Maintain a clean and organized work area and documentation.
• Act as a Direct Support Professional in the event a need arises (i.e., essential vacancy on the assigned caseload, during an on-call rotation or during an emergency situation which cannot be resolved by other staffing techniques).

Required Qualifications:

• Bachelor’s degree in social services or a related field
• Three years' experience working in the Human Services field.
• Three years supervisory experience
• Fully Vaccinated for Covid-19
• Valid Driver’s License
• Possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of individuals supported.
• Comfortable in an environment where individuals supported may not be able to perform essential life duties.
• Experienced in Microsoft Office Suite or related software to maintain records and prepare reports.
• Ability to work professionally and discretely with confidential information.
• Self-starter with excellent problem-solving abilities and management skills.
• High level of personal and professional integrity.
• Ability to communicate clearly and concisely in a verbal and written manner.
• Effectively manages time to meet all required deadlines.
• Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.

Preferred Qualifications:

• Master’s degree in social services or related field.

Physical Requirements:

• Prolonged standing, leaning, walking, bending, and lifting periods.
• Prolonged periods are sitting at a desk and working on a computer.
• Ability to lift, push, and pull up to 50 pounds.
• Ability to operate durable medical equipment.
• Ability to push a wheelchair up to at least 200 pounds.
• Ability to detect unsafe situations by sight or sound and react quickly to intervene.
• Must maintain reliable transportation to ensure the ability to travel to various sites and meetings in the community.