Development Manager

Development Manager

Hancock Shaker Village’s Development Manager will oversee and manage our membership programs, business partnerships, and other responsibilities related to generating annual contributed income through membership growth, annual appeals, strategic communication, community-building, and furthering the growth goals of Hancock Shaker Village (HSV).

The position will be responsible for our broad-based annual membership program designed to engage and raise support from individuals. This position is also responsible for supporting our business partnership program and business sponsorship for programming at our historic village. The position will be responsible for developing and implementing multi-year growth plans for these membership programs in collaboration with the Director of Development & Special Projects. The successful candidate will be expected to participate in all other development department functions as needed, including, but not limited to special donor events, strategic communication, program planning, and the annual summer gala.

Reporting to the Director of Development & Special Projects, the Development Manager will be a key member of a small, vibrant team and work collaboratively on fundraising and institutional initiatives in support of HSV’s overall objectives, including fundraising, program development, branding, historic preservation, audience development, earned income generation, visitor experiences, and potential collaborations that raise the institutional profile. They will be a front-line person for questions regarding development and membership initiatives, metrics, reporting, and program implementation.

Key Responsibilities

• Work as an active part of a team that annually raises $1M+ in contributed income for operations through individuals, foundations, businesses, and public funding
• Develop, implement and manage a plan of action for cultivating and soliciting annual memberships and contributions from current and prospective donors
• Work closely with our Development Department colleagues to execute day-to-day operations, including maintaining the donor database, sending acknowledgements, stewarding donors, managing donor cultivation, researching donor prospects, and budgeting
• Develop, update, and execute a strategy and corresponding action plan to generate growth in membership, contributed income, sponsorships, and other Development-focused targets across the department initiatives
• Work collaboratively with the HSV team to successfully execute development events, member activities, gala functions, and related cultivation initiatives
• Work collaboratively across the entire HSV team to fulfill our mission, grow our position within the community, and further our financial goals

Shaker Society

• Work with the Director of Development & Special Projects in supporting this patron program, including cultivation events and donor stewardship
• Conduct prospect research with the aim of growing of the Shaker Society program
• Manage and deliver on Shaker Society benefits and oversee associated events
• Conduct continued donor stewardship with Shaker Society patrons

Membership Program Responsibilities

• Develop multi-year plan for growth of individual membership program to achieve associated financial goals
• Design, develop and implement programming, stewardship opportunities and other donor and member benefit delivery for members
• Plan and implement active solicitation strategy for membership (through mail and digital channels) including writing and related tasks
• Write membership communications, such as emails and solicitation / acknowledgement letters
• Manage expense budget for membership programs
• Serve as primary point of contact for members
• Monitor efficacy and efficiency of membership procedures and suggest improvements
• Collaborate with Museum’s Visitor Services team to ensure all team members can promote membership programs and have well-informed communication with members
• Evaluate and make strategic improvements to in-person member experience onsite and participate in planning related to membership’s role at the Village
• Work collaboratively with the Museum’s Events Manager on the creation and execution of membership events and receptions, including but not limited to exhibition openings and preview days

Business Partnerships & Sponsorships

• Support Business Partnership Program to meet yearly budget goals
• Work with Director of Development to create a multi-year plan for growth of Business Partners program
• Serve as the primary point of contact for all Business Partners and related sponsorships, giving, and related initiatives
• Lead on applications to local businesses for sponsorship of key programs and events at the Village
• Work with the Marketing department to ensure sponsors receive appropriate advertising and marketing benefits and other recognition

Qualifications

A dynamic colleague who thinks, writes, and acts strategically and successfully to fund programs, initiatives, and communications that advance the Hancock Shaker Village mission and institutional values. The ideal candidate has membership program experience and has the ability to initiate and enjoy direct communication with donors, prospects, members, and colleagues. The successful candidate will have a passion for the arts, design, history, and/or the Shakers; enjoy being a member of a close-knit team; and thrive in a nimble, fast-paced environment. The below qualifications are preferred:

• Excellent verbal, writing, and time management skills; comfortable working on multiple projects and meeting new challenges with keen attention to details
• Bachelor’s degree and demonstrated experience in development within an arts and cultural organization, with demonstrated fundraising success, or equivalent combination of relevant skills and experience
• Experience with donor database software as well as the Microsoft Suite
• Experience in data analytics and reporting with an instinct to make data-driven decisions
• Familiarity with best practices related to membership and sponsorship programs
• Excellent interpersonal communication skills, a hospitality-forward engagement style, and ability to engage effectively with a wide range of personalities
• Ability to work flexible schedule in order to attend / lead events and programs that may occur outside of the core working hours (such as weeknights, holidays, and weekends)
• High attention and adherence to confidentiality and non-disclosure of sensitive personal and financial information
• Enthusiasm for a fast-paced and evolving environment

Hancock Shaker Village is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.

Salary range $54,000 - $60,000 per annum dependent upon experience.

To apply, please send your resume and a cover letter to Leslie Pizani at lpizani@hancockshakervillage.org.