The mission of the Office of Performance and Accountability (OPA) is to promote better services to the citizens of New Orleans by utilizing data to:

• Develop operational improvements
• Make better-informed policy decisions
• Foster transparency in how City government is performing
• Build trust in government
• Promote accountability for delivering results to citizens

To accomplish this mission, the OPA is responsible for managing the City’s performance management initiatives, including public Stat programs for cross-departmental strategic issues, and the quarterly ResultsNOLA report card for each departments’ key performance indicators.