Manager, Peer Coaches

Schedule: Full-time, exempt

Location: Remote

However, we will prioritize several touchpoints for in person work including:

• 4 weeks of co-located work throughout the year with Our Roots founder
• Additional team retreats
• Community engagement events

Working hours are 9 to 5 PST on weekdays with some evenings and weekends, as needed.

About Our Roots: Our vision at Our Roots is to build generational mental wellness by and with historically overlooked communities of color. We do this by virtually connecting pregnant and postpartum communities to peer coaches who promote healing, prevent anxiety and depression, and uplift joy and cultural wisdom.

Our 501(c)(3) nonprofit is supercharged by philanthropic foundations and individual donors who believe in our mission.

We will prioritize applications received by Friday, June 27th for initial interviews, but the position will remain open until filled.

About the Role: We are looking for an exceptional Coach Manager who is energized to support the hiring and growth of a team of peer coaches who offer loving, culturally-relevant care to our community members.

In the first few months of the role, you will be offering peer coaching to birthing parents, improving our training guide, hiring peer coaches, and developing resources for our birthing parents.

As your team grows, your role will evolve to support peer coaches in embodying our coaching framework every step of the way. You will do this by onboarding peer coaches, by offering ongoing training and trauma-informed practices, and building trust through supportive supervision to ensure that our community members can experience joy and transformation during their perinatal period. Reporting directly to the Founder/CEO, you’ll co-create the systems, practices, and team culture that allow coaches, and the birthing parents they work with to experience the best possible outcome.

This role is ideal for someone who has strong peer coaching and coach management skills, has previously worked at a mission-driven startup, and deeply believes in Our Roots.

Your Key Responsibilities

Peer Coach Supervision & Development

• Lead onboarding around Our Roots coaching framework
• Facilitate weekly team meetings to build support between coaches, reflective and trauma-informed practices
• Hold weekly 1:1 check ins with peer coaches
• Co-design and iterate on a system that encourages peer coach skills development, celebrates with team, and addresses challenges
• Play an integral role in building a strong team culture rooted in care, accountability, and joy
• Support tracking of mutually agreed on key performance indicators for peer coaching work
• Support compliance of peer coach processes and documentation

Hiring & Systems Support

• Manage peer coach hiring process and rubric while offering inputs
• Participate in interviews and selection
• Help define the systems and tools needed to scale peer coaching with integrity to our mission and our values
• Collaborate with operations, product and others as our team grows to shape trainings for peer coaches and data tracking systems

Training & Resource Development

• Co-build and improve upon on Our Roots coaching guide, a series of training materials that allows our peer coaches to live out our coaching framework
• Co-build or improve upon resources offered to birthing parents

Coaching Practice

• Hold a small caseload of coaching check-ins with birthing parents
• Model strong coaching practices and continue to evolve trainings based on this practice

What You’ll Bring

The following list of core competencies and experiences is meant to provide insight into the general level of experience we seek in candidates. We encourage all qualified candidates and those with relevant or transferable experience to apply.

• 7+ years of peer coaching or related experience, with at least 3 years in a peer coach or behavioral health coach management role.
• Be a certified Community Health Worker (CHW) or have completed 2000 hours of coaching experience and be willing to obtain certification.
• Proven experience hiring, mentoring, and leading a small but growing team toward strong impact and a positive, values-aligned team culture.
• Demonstrated ability to design, implement, and facilitate engaging and effective training programs that build team skills.
• Strong track record of building and maintaining a culture of accountability, including the use of metrics to assess and improve team dynamics and impact.
• Skilled in providing coaching and counseling in a way that aligns with and honors Our Roots’ organizational and community culture.
• Comfortable working in a fast-paced, early-stage, mission-driven environment where adaptability and initiative are essential.
• Familiarity with the needs of pregnant and postpartum individuals, and lived experience and/or deep proximity to the communities we serve preferred.
• Experience building or scaling a team of peer coaches or similar support roles is a plus.
• Spanish language proficiency is a plus.
• Licensure in social work, nurse midwifery, therapy is a plus, but not necessary

Your Mindset

• You lead with and balance love and accountability
• You embody our vision of healing and transformation
• You feel energized by the opportunity to grow the systems and you show that through action and care
• You are self-motivated to address challenges, and hold yourself and others accountable to deadlines
• You feel well-resourced emotionally to lean into hard conversations and model healthy boundaries
• You feel joyful when you find ways to develop and mentor the people you’re supervising

Interview Process & Timeline

• Round 1 Interviews (Virtual): Early July
• Round 2 Interviews (Virtual): Late July
• Round 3 Interviews (In-person): Early August
• Start Date: Mid-August
• (Timeline is approximate and may shift slightly.)

What Our Roots Offers

This is a full-time exempt salaried position. The salary range is $90,000 - $105,000 and is commensurate with your location and experience. Our Roots offers a competitive benefits package inclusive of vacation, holidays, sick days and health insurance. The role also includes opportunities to grow within a nimble, mission-driven team.

Apply for the Role

If this role speaks to you and you align with what we’ve shared, we’d love to hear from you. We’ll prioritize all applications submitted through this form by Friday, June 27th. Your application will not be considered unless submitted through this form.

Our Roots is an equal opportunity employer. We prohibit unlawful discrimination against any employee or applicant for employment based on race, color, religion, sex, gender identity, age, national origin, disability, veteran status, sexual orientation and/or identity, criminal record, marital status, or any other basis prohibited by law.

Research has shown that historically overlooked communities (people of color, people with disabilities, immigrants, LGBTQIA+ people) often don’t apply for jobs if they don’t meet every single qualification. If you think you can do this job but don’t meet every qualification, we encourage you to still apply.