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Instead of a Cover Letter, Try a Pain Letter

A typewriter and a piece of paper on a desk.

Has writing your cover letter become painful? Consider writing a “pain letter” instead. No, this isn’t a letter to air your grievances from being knee-deep in the job search. According to Liz Ryan, Founder of Human Workplace, a pain letter is written towards the employer’s pain points and how you will assuage them once hired. To write it, you’ll need to put yourself in the hiring manager’s shoes to identify and understand his greatest problems.

Writing in Forbes, Ryan recalls receiving requests from a hiring manager wanting to bring in candidates who sent him letters addressing a pain point. Seeing its effectiveness, Ryan encourages job seekers to use this approach as all organizations experience pain. (Nonprofits, for example, often struggle with securing funding, raising awareness, and managing programs.)

To structure your pain letter, Ryan suggests starting by congratulating the employer on something they have done, in order to catch the attention of a hiring manager:

"When you begin your Pain Letter congratulating your target hiring manager on something cool the organization has done recently (an item you found in the company’s About Us or Newsroom page) and then make a hypothesis about the most likely Business Pain for your manager, you’re in a great spot. Your manager has a huge incentive to keep reading your Pain Letter. When you tie the most likely Business Pain to your own experience through a Dragon-Slaying Story, your hiring manager’s brain may wake up. He or she may say “I’d like to talk with his person, at least.” That’s all you need!"

Read an example and the rest of her advice here.

To begin writing your pain letter, think about an organization you are interested in. Start asking yourself some questions:

  • What success has the organization had recently? Why is this success important?
  • Who are their competitors and what threats do they pose?
  • What are they doing to resolve those threats?
  • What could they do better?
  • What have you done in the past to tackle a similar problem? What were your results?
  • How would you help the organization resolve their problem?
  • What untapped opportunities are available to the organization?
  • If you were to develop a plan for seizing those opportunities, what would you include?

If you can’t answer a question with information you already have, delve deeper until you gain better insight. Writing a pain letter won’t be any less time-consuming than a cover letter, but the approach is likely to yield better results (25% better according to Ryan!).


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by Victoria Crispo

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