How do I remove / update old owners and administrators?

How do I remove / update old owners and administrators?

Before you can make any changes to your organization’s profile, you’ll first need to at least become an administrator of it!

Administrators can only add other administrators, but owners can add and remove both administrators and owners. Owners can also promote administrators to owners on their organization’s profile!

*Tip: An organization can have any number of owners, so there’s no need to switch owner access; you can just be given owner access to the account!*

You won’t be able to see who the current administrators or owners are until you become an administrator. In order to remove owners from your organization’s profile, you must have “owner” access. If you’re already an administrator and would like owner access, either contact one of the current owners of your organization to upgrade your accessor you can always contact us directly . We’d be happy to help you get the access you need!

To remove administrators or owners, log in at then navigate to your organization’s Dashboard by clicking your name at the top right corner and selecting your organization from the drop-down menu. Click on the “Administrators” menu item on the left and click "Remove" next to the administrators you would like removed.

You’ll also be able to promote administrators to owners from this same menu.

*Tip: If you don’t see the option to remove an administrator in your account, it means they’re an owner and you’re an administrator. You’ll need to request owner access in order to remove them.*

Remember: you can always request to become an administrator, or you can contact us if you have any trouble sending the request. We’re always happy to help!