Financial Aid Assistant/College Assistant

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

The Office of Financial Aid assists students with the financial aid process and provides information on types of aid, application processes, and eligibility requirements. As a member of the Financial Aid team, the Financial Aid Assistant/College Assistant will support all processes that enable students to receive aid and maintain enrollment at the School.

Duties and Responsibilities:

• Assist in processing financial aid applications, compile and verify data, and provide information on rules and regulations to students
• Assist in compiling data and preparing federal and state financial aid reports
• Advise students and parents of financial aid including deadlines, procedures, types of available aid and factors determining need
• Will update and maintain financial aid files; input and verify financial aid data into computer
• Respond to financial aid related inquiries in a polite and professional manner to ensure the highest level of student satisfaction
• Collaborate with the TAP Coordinator
• Other duties as assigned

Preferred Minimum Qualification:

• High school diploma/GED

Preferred Qualifications:

• Bachelor’s degree from an accredited college
• Prior financial aid experience
• Ability to maintain confidentiality
• Excellent written communication and interpersonal skills
• Working knowledge of Microsoft Excel
• Experience generating and working on reports
• Ability to work both independently and as part of a team
• Ability to work collaboratively in a team environment
• Ability to be focused and efficient, but also flexible when working on multiple projects

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.

Selected applicants must pay fingerprint and filing fees (full-time CUNY students are excluded from fingerprint fee).

All prospective candidates must be able to be certified as eligible to work under the provisions of the Immigration Reform and Control Act.

The CUNY School of Professional Studies verifies education and experience statements.