Development Coordinator

Job Description: The Development Coordinator is an important member of the Resource Development team at United Way of the Franklin and Hampshire Region, responsible for maintaining the UWFH donor database, including but not limited to gift and pledge entry, donor acknowledgment, running analytical reports, supporting workplace campaign and donor relations. The position also assists with office coordination.

Why join our team as our Development Coordinator? You will help power transformative change in our community!

As the Development Coordinator, you will be at the heart of our mission, directly enabling the United Way of the Franklin & Hampshire Region to address the most pressing issues facing our community. You will ensure that vital resources are channeled to where they are needed most,

You'll be instrumental in supporting initiatives that:

• Strengthen families through access to basic needs like food and diapers.
• Advance early literacy and educational success for children.
• Promote health and well-being across all ages, especially in relation to youth mental health and food security.
• Drive economic stability and community resilience.

Your role in accurately tracking and acknowledging every contribution is fundamental to building the trust and relationships that inspire continued generosity. By ensuring the integrity of our donor data, you directly contribute to our ability to secure the necessary funds to make a lasting difference. If you are passionate about connecting resources with needs and seeing the direct result of your work in building a stronger, more equitable community, this is the role for you.

Duties and Responsibilities:

• Maintain the UWFH donor database (Every Action), including routine updates, data entry systems, gift and pledge processing, reporting and acknowledgments.
• Record gifts received and work closely with the finance manager to reconcile gifts/pledge payments.
• Identify and implement systems to ensure the integrity of the database.
• Ensure data accuracy and produce reports as required.
• Prepare acknowledgement letters and receipts for all gifts/donations.
• Prepare mailing lists, letters, envelopes and other support for the campaign solicitations (USPS and electronic).
• Prepare database reports for United Way Worldwide (May & June).
• Office Coordination, including:
  • Prepare daily deposit and database batches for all checks, cash, and credit card gifts with appropriate reports. Process checks through a remote deposit system, with in-person bank deposits occasionally required.
  • Collect mail from the post office daily and distribute accordingly.

Job Requirements:

• Bachelor’s Degree or relevant experience.
• Microsoft Office suite and Google Workspace programs experience.
• Exceptional attention to detail and commitment to accuracy.
• Experience handling confidential information appropriately.
• Ability to closely follow systems and protocols, while juggling multiple tasks and meeting deadlines.
• Eagerness to take initiative, solve-problems and contribute positively to the work of the team.
• Comfort and ease with technology.
• Comfort communicating professionally with donors and key stakeholders via phone and email.
• Sense of humor, passion and commitment to the community.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of associated responsibilities, skills, efforts, or working conditions. The United Way of the Franklin & Hampshire Region reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and positions titles as it deems necessary to meet the needs of the organization.

To Apply: Please submit resume and cover letter by email to Geoff Naunheim, Executive Director, geoff@uw-fh.org