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Nonprofit
Program and Loan Coordinator
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Description
Position Summary
The Program and Loan Coordinator plays an important role in supporting HFLA’s mission by managing loan applications and assisting clients through the process, supporting outreach and education, and coordinating loan committees. This position requires excellent communication skills, attention to detail, and a commitment to treating all applicants and stakeholders with dignity and respect. The Program and Loan Coordinator will report directly to the Executive Director.
Work Location
This exempt position is a hybrid position that offers flexibility in scheduling but sometimes requires in-office presence to facilitate loan committees, work with the Executive Director, provide occasional support to the Board of Directors, and participate in community outreach.
Key Responsibilities
- Manage the intake and processing of loan applications, ensuring accuracy and completeness.
- Serve as primary point of contact for inquiries and applicants, providing guidance and support throughout the loan process.
- Coordinate with loan committees and Executive Director to facilitate timely review and decisions on loans.
- Maintain organized and up-to-date records of applications, loans, and client interactions, as well as on referral sources and community partners, and provide data to the Executive Director as needed.
- Assist in outreach and education efforts to increase awareness of HFLA’s programs.
- Participate in team meetings and contribute ideas for improving processes and client experience.
- Handle confidential information with professionalism and discretion.
- Support other administrative and programmatic tasks as needed.
Education and Experience
- Bachelor’s degree preferred, high school diploma or equivalent required.
- Minimum 3 years relevant professional experience with a bachelor’s degree, or 5 years with an associate degree or less.
- Personal experience with and/or knowledge about loans, financial resources, nonprofits, and/or economic development is a plus but not required.
Skills and Qualifications
- Strong verbal and written communication skills.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Skilled at using CRM/database and office software (i.e., Google Suite, Microsoft Office).
- Demonstrate a growth mindset and openness to feedback.
- Flexible and adaptable to changing priorities.
- Commitment to equity, inclusion, and respectful treatment of all individuals.
Position Summary
The Program and Loan Coordinator plays an important role in supporting HFLA’s mission by managing loan applications and assisting clients through the process, supporting outreach and education, and coordinating loan committees. This position requires excellent communication skills, attention to detail, and a commitment to treating all applicants and stakeholders with dignity and respect. The Program and Loan Coordinator will report directly to the Executive Director.
Work Location
This exempt position is a hybrid position that offers flexibility in scheduling but sometimes requires in-office presence to facilitate loan committees, work with the Executive Director, provide occasional support to the Board of Directors, and participate in community outreach.
Key Responsibilities
- Manage the intake and processing of loan applications, ensuring accuracy and completeness.
- Serve as primary point of contact for inquiries…
Benefits
- Schedule & Location:
- Hybrid Position - primarily remote with some in-office and in-person meetings attendance required in Pittsburgh, PA
- Flexible schedule
- Most Tuesday evenings (5-9 pm) and some Thursday evenings (6-9 pm) are required
- Facilitating loan committees with applicants and directors is a primary responsibility of this position. Loan committees usually happen on Tuesday evenings or sometimes Thursday evenings. Many evenings are conducted virtually, while some are held in-person. It is important that the right candidate is able to include most Tuesdays and some Thursday evenings in their flexible schedule.
- Benefits & Perks:
- Full-Time, Exempt position
- Generous PTO
- Opportunity to receive stipend towards health insurance
- Holidays/Office Closings
- Access to professional development opportunities
- Opportunity for growth in the organization
- Schedule & Location:
- Hybrid Position - primarily remote with some in-office and in-person meetings attendance required in Pittsburgh, PA
- Flexible schedule
- Most Tuesday evenings (5-9 pm) and some Thursday evenings (6-9 pm) are required
- Facilitating loan committees with applicants and directors is a primary responsibility of this position. Loan committees usually happen on Tuesday evenings or sometimes Thursday evenings. Many evenings are conducted virtually, while some are held in-person. It is important that the right candidate is able to include most Tuesdays and some Thursday evenings in their flexible schedule.
- Benefits & Perks:
- Full-Time, Exempt position
- Generous PTO
- Opportunity to receive stipend towards health insurance
- Holidays/Office Closings
- Access to professional development opportunities
- Opportunity for growth in the organization
Level of Language Proficiency
English is required. If other languages are known, that is a value-add as HFLA works with English and non-native English speakers.
English is required. If other languages are known, that is a value-add as HFLA works with English and non-native English speakers.
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