Development Manager

About the role

You’ll play a crucial role in Cityside’s fundraising success by ensuring that the more than 8,000 members and donors who fuel our mission are meaningfully engaged through regular and effective cultivation, solicitation, and stewardship activities. The Development Manager will report to the Sr. Director of Development on efforts to acquire, renew, and upgrade members by executing a detailed membership plan and providing strong customer service. The ideal candidate must have a passion for nonprofit local journalism and strong organizational and communication skills.

What you’ll do

• Design and lead the execution of targeted seasonal membership campaigns, including direct mail and digital outreach
• Identify members with the greatest potential for upgrade and create and implement tailored strategies to increase their giving level
• Develop and execute strategies to increase mid-level ($250 - 999) membership donations
• Manage, leverage, and maintain membership data in our donor management system
• Track, analyze, and report on membership performance and trends, providing insights and recommendations to optimize growth strategies
• Respond to member inquiries, resolve issues, and ensure timely and responsive communication
• Craft compelling membership-related communications, including email campaigns and website updates
• Help launch new membership groups as they develop, including a legacy giving society
• Assist in planning and coordinating donor cultivation and stewardship events

Required qualifications

• 4 or more years of fundraising experience
• Strong organizational skills
• Strong database and email service provider software skills
• Experience with fundraising operations
• Must be authorized to work in the United States
• Must be able to commute to the Oakland office

We’re especially interested in candidates who…

• Are proficient with Salesforce or a similar CRM
• Are proficient with Mailchimp or similar ESP
• Have customer service experience
• Have experience coordinating events
• Have nonprofit experience
• Have journalism industry knowledge

What we offer

The salary for this position ranges from $92,882 to $110,905, depending on experience, as outlined in our collective bargaining agreement.

In Fall 2024, Cityside marked a major milestone, the signing of its first collective bargaining agreement with the Cityside Guild. After 6 months of collaborative and constructive negotiation, we are proud of the final agreement. It will help us meet an important organizational goal—to be a good place to work and a place where good work is done. In 2025, the Director of People and the Cityside Guild members will continue working together on the adoption of the agreement, using it as a tool to strengthen our commitment to being an organization that cares for its employees.

Benefits and Compensation

• $1,000 a year in professional development stipend
• Cityside pays for 75% of your health insurance premium and provides options for both Blue Cross and Kaiser Permanente medical plans. Coverage includes dental and vision plans from Guardian
• 401(k) retirement plan with a 3% company match in 2025, and up to a 4% company match starting in 2026 after a 3 month waiting period
• 20
• paid vacation days
• 18 paid sick days
• 13 paid holidays
• End-of-the-year break between Christmas Day and New Year's Day
• Up to 6 months of parental leave
• $100,000 life insurance coverage

About Cityside Journalism Initiative

Cityside is an equal-opportunity employer committed to building an organization that is diverse and a work environment that is safe and inclusive for all employees. We recognize that people of color, gender-expansive people, members of the LGBTQ+ community, and people from working-class backgrounds have historically been underrepresented in journalism. We believe that a diverse workforce is essential to understanding and representing the communities that we serve.

We encourage candidates from all spectrums of race, ethnicity, national origin, age, sexual orientation, gender identity, religion, socio-economic background, and levels of physical ability to apply. Cityside also values a wide range of experience and encourages candidates to submit their application even if they do not meet all of the preferred qualifications.