Short Term Consultant – Policy Review and Development

Background/ Anera Summary

Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.

Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.

That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

Objective of the Consultancy

The consultant will lead a short-term assignment to review, update, and draft the following core policies and associated tools/process maps, ensuring they are:

• Contextually relevant for operations in Palestine, Lebanon, and Jordan,
• Aligned with international standards and donor compliance requirements,
• Practical and user-friendly for implementation by field teams.

Scope of Consultancy

Key Policies to be Reviewed/Developed:

• Procurement Policy – including templates, workflow charts, and process maps
• Vetting and Screening Policy – inclusive of third-party risk, partners, and staff, with process flows
• Subgrants Management Policy – including due diligence procedures, risk categorization, compliance checks
• Anti-Terrorism and Sanctions Compliance Policy – aligned with OFAC, EU, and donor requirements
• Whistleblowing and Complaints Policy – with clear mechanisms and protection measures
• Physical and Emotional Welfare Policy – covering staff wellness, psychosocial support, and critical incident response
• Protection from Sexual Exploitation and Abuse (PSEA) Policy – ensuring alignment with Inter-Agency Standing Committee (IASC) and donor standards
• Conduct a desk review of existing policies, tools, and procedures
• Engage with key staff to understand policy gaps, field constraints, and risk areas
• Update existing documents for clarity, consistency, and relevance to operational contexts
• Draft missing policies in collaboration with internal stakeholders
• Integrate process maps, templates, and SOPs where appropriate
• Ensure policies reflect donor compliance standards (e.g., USAID, UN, EU) and international best practice
• Deliver a finalized policy package ready for leadership review and adoption

Key Deliverables

• Workplan & Methodology: A detailed workplan with timeline, stakeholders to engage, and document review strategy (Within 5 working days of contract start)
• Policy Review Matrix: Summary matrix noting gaps, overlaps, and update needs for each policy area (Within 10 working days)
• Updated/Drafted Policies: Finalized versions of all required policies and tools (By end of assignment)
• Presentation to Leadership: Summary of approach, changes made, and recommendations for implementation (Final week)

Note: Timeline subject to revision based on consultant’s submitted workplan and mutual agreement.

Timeframe and Reporting

Up to 30 working days over a 6–8-week period (subject to discussion based on the workplan)

Qualifications

• Proven experience drafting operational, compliance, and safeguarding policies for INGOs
• Strong understanding of donor requirements (USAID, UN, EU, etc.)
• Experience working in humanitarian settings and complex operational contexts, preferably in the region
• Familiarity with protection, compliance, and safeguarding standards including PSEA, anti-terrorism, and due diligence
• Excellent writing and communication skills in English

Our values:

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.