Volunteering Reconnected, Program Manager

The Decline of Connection Is the Defining Challenge of Our Time

Loneliness, distrust, and social fragmentation are rising across society. At the same time, volunteering—once one of our most powerful tools for building civic trust and connection—is faltering. As service becomes more virtual, episodic, and transactional, we risk losing one of the most human-centered paths to community.

At the U.S. Chamber of Connection, we’re working to reverse this trend.

Our founder, Aaron Hurst, redefined corporate volunteering 25 years ago by launching the Taproot Foundation and catalyzing the $15B pro bono service movement. Now, we’re doing it again—this time focused on reimagining service to prioritize human connection at every level.

About the Role

We’re hiring a Volunteering Reconnected Program Manager to lead the development, piloting, and scaling of our new model of connection-based volunteering, starting with our anchor partner, Goodera, the world’s largest corporate volunteering platform.

This is a hybrid role combining program design, product marketing, and partner enablement. You’ll take powerful concepts and translate them into usable tools, clear processes, and scalable experiences. You’ll also play a key role in coordinating across stakeholders, supporting enterprise pilots, and shaping the systems that allow this work to grow.

You’ll work directly with our founder and the Goodera team to execute, learn, and build toward a national model.

You’ll be the one who ensures we don’t just launch a great idea—we build a model that works at scale and delivers on its promise of connection.

You’ll work directly with our founder, the Goodera team, and leaders across HR and service sectors to:

• Enable partners to roll out connection-centered volunteering experiences with real impact
• Train and support facilitators to deliver relational experiences that foster belonging and purpose
• Coordinate pilots and activations in Seattle and other key markets
• Design systems and processes to support scale
• Support our annual summit of volunteering and HR leaders
• Contribute to the strategy for transforming the field and embedding connection in service

While your focus will be program execution, partner support, and operations, you’ll also collaborate closely with leadership to refine and grow the national model. You’ll play a critical role in supporting enterprise engagement, helping large employers adopt connection-based volunteering through persuasive storytelling, co-design, and structured learning cycles.

Your Impact

Scalable Program Models: Develop repeatable, high-impact volunteering experiences that employers and nonprofits can adopt with confidence and flexibility

Catalyzing Field Adoption: Identify and engage key early adopters whose success stories demonstrate the potential of connection-centered service and build momentum for widespread adoption

Standards, Training & Measurement: Establish clear, usable standards for what “good” looks like; create scalable training experiences for volunteer managers and hosts; and introduce practical tools to measure connection as a core outcome

Strategic Alignment with Employee Experience: Extend this work into a broader roadmap for how employers can activate the Six Points of Connection across their workforce—not just through service, but through culture and everyday practices

Who You Are

You’re a builder and translator. You take ambitious ideas and turn them into things people can use, share, and scale. You move easily between pilots and playbooks, between feedback and frameworks. You bring enough systems thinking to support growth, and enough soul to protect what matters.

You likely bring:

• Proven ability to thrive in a start-up environment
• Experience in product marketing, program design, or L&D
• A track record of cross-functional execution, especially across product, content, and partnerships
• The ability to create clarity and structure where none exists—roadmaps, templates, toolkits, delivery systems
• Comfort working with enterprise and nonprofit stakeholders in a collaborative and facilitative way
• A personal commitment to service and human connection

Details

• Location: Seattle-based; national scope, hybrid 50/50
• Type: Full-time, contract-to-hire
• Compensation: $120K annually; benefits upon conversion to full-time employment after initial contract

To Apply

Application deadline: September 1st.

Please submit your resume on LinkedIn and a tailored cover letter explaining why this role excites you and how your background aligns. Applications without a customized cover letter will not be considered. Include your resume and cover letter as a single PDF.

We expect strong interest and, as a small team, may not be able to respond to every applicant. Thank you for your understanding—and for your commitment to building a more connected world.

Whether or not this is the role for you, we invite you to explore the broader movement we’re building. Many of our applicants go on to become members of the U.S. Chamber of Connection and complete certification as Certified Connection Builders, equipping them to lead connection efforts in their communities and workplaces.