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Nonprofit
Member Services Coordinator (15-16 hrs/wk)
Details
Description
Be the friendly voice of NJPA and the go-to person our members count on!
Love connecting with people and making their day a little brighter? We're looking for a warm, organized Member Services Coordinator to be the heart of our member experience in person at our office in Livingston 4-5 days per week (up to 16 hours, mid-day to afternoons preferred).
How You'll Make a Difference to Our Members:
Being Their First Point of Contact - Answer calls with a smile, help with membership questions, and connect people to the resources they need
Guiding Their NJPA Journey - Process new applications, help members transition through different membership levels, and keep their profiles up-to-date
Connecting Our Community - Maintain referral lists, manage listservs, and help members access supervision and consultation services
Keeping Things Running Smoothly - Handle membership renewals, create helpful reports, and ensure our affiliate partners stay connected
Perfect For Someone Who:
- Enjoys helping people and solving problems
- Has a knack for staying organized with multiple tasks
- Loves being part of a professional community
- Values accuracy and follow-through
Required Qualifications:
- Bachelor's degree or equivalent years of experience
- Ability to provide exceptional and timely customer service
- Strong communication skills and professional phone manner
- Detail-oriented with excellent organizational abilities
- Comfortable using technology and learning new systems
Preferred Qualifications:
- Flexibility in schedule to accommodate member needs (mid-day to afternoons preferred)
- Experience with association management or membership organizations
- Technical support experience or aptitude for troubleshooting
- Previous experience in a customer-facing role
- Familiarity with database management and member portal systems
Additional Information:
This position is a part-time, in-person position at our office in Livingston. Office building includes a cafe and employee gym. There will be some flexibility on the hours and days of the week, with 4-5 days per week and mid-day to afternoons preferred.
Ready to be the welcoming face of the New Jersey Psychological Association?
- This flexible part-time role is ideal for someone who wants to make a meaningful impact while maintaining a worklife balance. Join our team and help strengthen the psychology community across New Jersey!
Be the friendly voice of NJPA and the go-to person our members count on!
Love connecting with people and making their day a little brighter? We're looking for a warm, organized Member Services Coordinator to be the heart of our member experience in person at our office in Livingston 4-5 days per week (up to 16 hours, mid-day to afternoons preferred).
How You'll Make a Difference to Our Members:
Being Their First Point of Contact - Answer calls with a smile, help with membership questions, and connect people to the resources they need
Guiding Their NJPA Journey - Process new applications, help members transition through different membership levels, and keep their profiles up-to-date
Connecting Our Community - Maintain referral lists, manage listservs, and help members access supervision and consultation services
Keeping Things Running Smoothly - Handle membership renewals, create helpful reports, and ensure our affiliate partners stay connected
Perfect For…
Benefits
- Paid sick leave (1 hour sick leave per 30 hours worked, up to 40 hours of sick leave)
- Some flexibility in scheduling (4-5 days per week, mid-day to afternoons preferred)
- Office closed 11 holidays plus Yom Kippur, the first day of Rosh Hashanah, and Christmas Eve through New Year’s Day
- Office building with café and complementary gym access
- Paid sick leave (1 hour sick leave per 30 hours worked, up to 40 hours of sick leave)
- Some flexibility in scheduling (4-5 days per week, mid-day to afternoons preferred)
- Office closed 11 holidays plus Yom Kippur, the first day of Rosh Hashanah, and Christmas Eve through New Year’s Day
- Office building with café and complementary gym access
Location
Plaza 1 Suite 2325
Apply to This Job
We appreciate the time you take to apply for this position. Please include a cover letter explaining your interest and fit with the position. Review of applications will begin immediately, and interviews may begin as early as July 15th.
