Operations and Data Manager

Reports to: Executive Director

FLSA Status: Exempt

Position Type: Full-Time/Regular (Hybrid), salaried, some nights and weekends required.

Salary Range: $55,000 – $65,000

About the Organization:

For over fifty years, Atlanta Pride has worked to cultivate vibrant and inclusive community for LGBTQ+ people in metro Atlanta and across the Southeast. Its operations include the annual Atlanta Pride Festival and Parade in October, along with educational, social, and cultural programs and philanthropic initiatives. To learn more, visit atlantapride.org.

The Opportunity:

Atlanta Pride seeks a highly organized and tech-savvy professional to serve as its Operations and Data Manager. The ideal candidate will bring a deep understanding of systems and technology, a proactive and detail-oriented mindset, and a commitment to operational excellence in service of the organization’s mission. This position is integral to maintaining organizational infrastructure and supporting the logistical and data needs of Atlanta Pride, which produces the largest LGBTQ+ Pride festival in the Southeast.

The Operations and Data Manager ensures that technology platforms, administrative systems, and festival operations run smoothly and maintains good relationships with vendors, community partners, sponsors, volunteers, and donors. The role reports directly to the Executive Director and collaborates closely with all staff and festival committee chairs.

Key Responsibilities:

Festival Operations

• Manage logistics for Atlanta Pride Festival’s Marketplace and Parade, including participant communications, vendor placement, and ticketing.
• Lead the application and registration processes for all Marketplace and Parade participants, including compliance review and direct communications.
• Coordinate onsite logistics for the Festival, including load-ins/load-outs, vendor relations, and sponsor activation.
• Support pre-festival orientation and communications for all sponsors, marketplace vendors, and parade participants.
• Ensure technology and supplies are fully operational in advance of festival launch.
• Support sponsor onboarding, organize sponsor booth/row placement, and manage event ticketing.
• Collaborate with staff and festival committee chairs to ensure all event and festival materials are prepared and available.
• Ensure sponsor materials and communications are sent timely and accurately.

Technology and Data Management

• Serve as the in-house subject matter expert for all software and hardware systems (e.g., Google Workspace, Mailchimp, Eventeny, SponsorCX, Monday.com, and Givebutter).
• Maintain and update databases to ensure accurate and current records for sponsors, vendors, volunteers, donors, and partners.
• Oversee the installation, activation, and deactivation of all organization-owned devices and technology (e.g., tablets, laptops, hotspots).
• Recommend and implement improvements to technology systems, working with staff, volunteers, and vendors to enhance efficiency.
• Run and distribute reports from CRM and event systems; manage email list maintenance and integrations.
• Manage software licenses, domains, and subscription renewals to ensure ongoing compliance and functionality.

Administrative and Organizational Support

• Support general office operations, including but not limited to inventory, vendor relations, and supply management across Atlanta Pride’s office and festival.
• Process payments, prepare reports, and support financial data entry and reconciliation in coordination with the bookkeeper.
• Maintain a clean, organized, and welcoming workspace in partnership with office management.

To excel in this role, you are:

• Exceptionally organized and attentive to detail, with strong systems thinking.
• Technically adept and energized by problem-solving with digital tools.
• A proactive communicator who can manage internal and external relationships.
• Knowledgeable of current issues and trends affecting the LGBTQ+ community.
• Experienced in large-scale event logistics and cross-functional coordination.
• Knowledgeable about nonprofit administration and compliance.
• Able to manage multiple systems and tasks simultaneously.
• Committed to LGBTQ+ equity and the mission of Atlanta Pride.

Preferred qualifications include:

• Bachelor’s degree or equivalent professional experience.
• At least two (2) years of experience in nonprofit operations, festival/event management, or data/technology administration.
• Familiarity with platforms like Google Workspace, Mailchimp, Eventeny, SponsorCX, Monday.com, and Givebutter.
• Multilingualism (especially Spanish) is an asset.

Physical Requirements:

• Ability to lift and carry up to 25 pounds.
• Comfortable working in various environments, including outdoor event settings.

Compensation:

The salary range for this position is between $55,000 – $65,000, based on experience, and includes a generous benefits package:

• Competitive medical, dental, and vision insurance.
• Flexible Spending Account (FSA), life Insurance, and paid parental leave.
• 401(k) retirement plan with a 3% employer match.
• Generous vacation and sick leave policy, as well as a flexible work schedule.
• Annual professional development allowance.
• Monthly cell phone allowance.

Travel: Less than 10%. While the position is hybrid, a valid driver’s license and reliable transportation to the organization’s office in Decatur and other Atlanta Metro areas are required. Atlanta Pride’s office is located near a MARTA train station.

How to Apply:

Interested applicants should submit a resume and cover letter via ZipRecruiter. Applications will be considered as they are received. Priority will be given to applications received by July 25, 2025. No emails or phone calls, please. Applicants will be notified regarding whether or not they have been selected for an interview. Applications must have cover letters to be processed.

Atlanta Pride welcomes all applicants and is an equal opportunity employer. We strongly encourage women, transgender and gender-diverse individuals, and people of color to apply. We are committed to inclusive hiring and dedicated to diversity in our work and staff.