Director of Community Engagement & Inclusion

Founded in 1876, the Appalachian Mountain Club (AMC) (www.outdoors.org) is the oldest conservation, education, and recreation organization in the United States. The AMC fosters the protection, enjoyment, and understanding of the outdoors. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, and guiding organizational policies.

Our vision is a future where nature is healthy, loved, and protected, and where every person has the opportunity to connect with the outdoors. AMC is powered by our passionate members, volunteers, and staff, who together create a wide range of activities—from accessible local hikes to challenging mountain adventures. We are investing in accessible infrastructure, inclusive programming, and a culture of kindness and collective safety for all.

The Director of Community Engagement & Inclusion has a leadership role in AMC’s People, Community, and Culture team supporting alignment and collaboration across the AMC’s staff and volunteers in oversight of policies, programs, trainings and activities that prioritize community, belonging, and inclusion as core values.

Reporting to the VP of People, Community and Culture, this position aligns both paid and unpaid staff to move AMC’s mission and four strategic pillars:

• Inspire joyous experiences
• Protect critical landscapes to mitigate climate change
• Cultivate and sustain a robust and welcoming community
• Foster access in the outdoors

This role can be based out of one of AMC’s offices, hybrid, or fully remote. The candidate must be within driving distance of AMC’s lodges and locations to attend meetings, staff and volunteer gatherings, and other events. We are looking for a strategic leader who is passionate about building community, driving change, and ensuring that AMC is a place where everyone feels valued.

We are sharing a comprehensive list of strategic responsibilities to provide a clear overview of the role, not because we expect you to have experience in every area listed. Research suggests that men often apply for jobs or promotions when they meet about 60% of the qualifications, while women and some marginalized groups tend to apply only if they meet all the requirements. We encourage you to apply if you believe you have the necessary personal and professional experience to successfully lead a team in these areas. We value your application and invite you to apply even if you don't meet every requirement on the list.

What You 'll Be Doing At AMC

Key Responsibilities

Support Volunteers and Staff in Inclusion Work:

• Serve as a trusted resource to AMC’s 3,000+ volunteers, providing guidance and tools to advance inclusion and belonging within activities and leadership.
• Build on existing momentum by collaborating across departments to embed inclusive practices and further align efforts with AMC’s strategic goals.
• Support and advise AMC’s Affinity Groups, events and activities at the staff and volunteer level
• Support Code of Conduct standards as guidepost for community standards, lead investigations and resolutions
• Lead the charge in cultivating a community where every voice is welcome and valued and where differences are seen as opportunities to grow stronger together.

Execute Roadmap:

• Refine AMC’s inclusion and culture roadmap, tracking progress, identifying opportunities, and recommending improvements.
• Develop and share best practices for volunteer and staff engagement in welcoming and belonging initiatives.

Foster One AMC Culture:

• Unify AMC’s volunteers and staff around shared values and strategy, ensuring that everyone—from first-time hikers to seasoned volunteers—feels part of the AMC community
• Facilitate communication and collaboration among volunteers, and staff to ensure alignment and shared learning.
• Be a connector by uniting voices, experiences, and ideas, you’ll help shape an AMC where every trail leads to greater inclusion—and everyone feels they belong.

Collaborate with Partners:

• Partner with staff, Volunteers, Management Team, and directors in HR, Risk Management, and Learning & Development to integrate inclusion into volunteer management, staff development, and organizational policies.
• Support cross-functional projects and committees focused on inclusion and community building.

Resource Development and Communication:

• Contribute to the creation and maintenance of resources such as toolkits, guides, and communications that promote inclusion and equity.
• Support the dissemination of policies, updates, and best practices to volunteers and staff.

Event and Program Support:

• Assist in the planning and execution of events and programs that promote culture building, such as volunteer retreats, summits, training sessions, etc.
• Encourage participation and foster a sense of belonging at AMC events.

Qualifications

What AMC is Looking For

• Bachelor’s or higher degree, plus seven years of relevant experience with non-profit volunteer communities or similarly complex organizational settings
• Three to five years' experience in a successful leadership capacity; history of relationship building across coalitions and communities
• Experience in developing policy guidelines and driving organizational change toward inclusion goals that cultivate a welcoming community
• Experience in Code of Conduct investigations, mediation, conflict resolution, or human resources work
• Exceptional facilitations and presentation skills, with strong presentation abilities to promote AMC’s strategy
• Conflict resolution and consensus building skills
• Proven project management skills and ability to manage multiple projects
• Demonstrated success in change management skills with a strategic ability to align mission delivery and constituents
• Proven ability to think strategically, manage multifaceted projects, and utilize data-driven insights to guide decision-making and measure impact
• Ability to operate independently and to handle multiple complex tasks simultaneously
• Strong ability to facilitate effective communication between and among various groups that may hold conflicting points of view
• Experience and interest in outdoor recreation, conservation, and education, aligned with AMC’s mission to inspire joyous outdoor experiences and sustain a welcoming, diverse community
• Willingness and ability to travel throughout the region, including overnights and weekends, and ability to facilitate and lead evening meetings.

What AMC Can Offer You

Salary range: $85,170 - $114,954

We are committed to fair compensation practices. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, competencies, and geographic differential relevant to the position, and will be discussed during the interview process.