Office Coordinator

Position Details

Classification and Time: Full-time, Non-exempt

Compensation: $32.69-36.54/hour, depending on experience

Hours: 40 hours per week

Benefits: Health, dental and vision insurance, 403(b) retirement plan with employer match, paid holidays, sick, and vacation time

Reports to: Operations and IT Manager

Date Posted: July 15, 2025

About Friends of the Urban Forest

Since 1981, Friends of the Urban Forest, a premier San Francisco environmental nonprofit, has brought together communities throughout the city to plant more than 60,000 trees -- half of San Francisco’s street tree canopy. Friends of the Urban Forest has a long history of integrating urban greening with civic engagement as a way to increase community health and resilience, combat the effects of the climate crisis, and promote environmental equity and social justice. Friends of the Urban Forest recognizes San Francisco’s many communities and cultures and the diverse ways in which they connect with our urban forest. We also connect San Franciscans to nature and to each other.

A position at Friends of the Urban Forest would give you the exciting opportunity to be part of a growing and dynamic professional organization that has been creating a greener San Francisco for over 40 years.

Position Summary

We seek a detail-oriented team player to manage our office operations and support the Executive Director and Board of Directors as needed. The ideal candidate is an administrative professional with excellent communication, interpersonal and project management skills who enjoys managing office operations while interacting with diverse stakeholders ranging from community members, colleagues, vendors, visitors to the office, and board members. They will maintain a professional and welcoming office environment by overseeing daily tasks, managing procurement and maintenance needs, and supporting development operations.

The Office Coordinator reports to the Operations and IT Manager.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Representative Responsibilities include:

Office Operations (60-70%)

• Under the direction of the Operations and IT Manager, develop and implement office management systems, including monitoring the office budget and related contracts and vendors for office maintenance, improvement and repair to ensure a professional, safe, and welcoming working environment for staff and visitors
• Manage procurement, maintenance and inventory for office equipment, shared supplies and PPE across departments
• Serve as the first point of contact to visitors by phone, email and in person, and route stakeholder questions and needs to appropriate staff members
• Coordinate logistics for organization-wide events, meetings and trainings, working with facilities management, HR and the rest of the Operations team to build and contribute to an organizational culture that aligns with FUF’s mission and values
• Collaborate with other staff in day-to-day operations and support onboarding and offboarding processes related to office security and access
• Serve as second-level IT systems administrator and provide backup support for IT and database equipment and systems as needed
• Support with FUF website maintenance and updates in collaboration with Marketing and Operations and IT Manager
• Manage office postal mail and routing mail internally
• Manage and coordinate other office operations as needed

Development Operations (15-20%)

• Support Development with daily Salesforce data entry of gifts and donations (ACH/check), processing donor checks and donation platform reconciliation and transfers
• Work with Operations and IT Manager on weekly Salesforce and other database system cleanup

Executive and Board Support (10-15%)

• Assist the Executive Director with scheduling meetings and general administrative tasks including note taking and screening and filing correspondence
• Manage the logistics, materials and agendas for Friends of the Urban Forest Board of Directors and committee meetings, take meeting minutes

Qualifications and Experience:

• 3+ years of experience with customer service (phone, email, in person) and administrative office management
• Professional experience with budget management and vendor negotiation
• Experience supporting development and fundraising operations preferred
• Demonstrated ability to use tact and discretion and to maintain confidentiality of information and other related matters required
• Excellent organizational skills with the ability to manage competing priorities and deadlines
• Exceptional attention to detail and strong written, analytical, and verbal communication skills
• Experience, comfort, and skill in communicating with diverse audiences
• Ability to work in the office at least three-four days per week
• Strong technology and systems skills particularly with Google Suite, Microsoft Suite, Salesforce or other CRM databases, and Zoom
• A courteous, helpful attitude on the job, and a willingness and ability to be responsive to colleagues, volunteers, the general public and Board members
• Ability to take initiative and solve problems creatively
• A highly dependable and punctual team player with humility, humor, flexibility and self-direction
• A passion for urban sustainability and a commitment to Friends of the Urban Forest’s mission and values
• Provide a Department of Justice record check and fingerprinting per California Penal Code section 11105.3 to work with minors
• COVID-19 vaccination - Friends of the Urban Forest will consider all requests for reasonable accommodations based on applicants who have a (1) medical contraindication to the specific types of COVID-19 vaccines available, or (2) sincerely held religious belief or practice contrary to immunization.

Competitive Compensation and Benefits

The Office Coordinator position is full-time, non-exempt with an hourly rate of $32.69-36.54/hour (approximately $67,995 - $76,000 annually) depending on experience. Friends of the Urban Forest offers a competitive benefits package that includes 100% employer-covered medical, dental, vision, life, and AD&D insurance for employees and 50% for dependents (up to a certain limit). We offer a 403(b) retirement plan, a generous paid leave policy that includes 13 holidays each year and vacation starting at 12 days and increasing with additional years of employment, as well as funds for professional development opportunities.

Equal Employment Opportunity

Friends of the Urban Forest is dedicated to gender and race equity and inclusion. As an equal opportunity employer, Friends of the Urban Forest does not discriminate against any applicant or employee on the basis of any status or characteristic protected by applicable laws or ordinances. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Black, Indigenous, and People of Color are strongly encouraged to apply, and so are candidates dedicated to anti-racism, gender inclusivity, and inclusion.

Work Environment

The position is primarily based in the office located in the Presidio of San Francisco with some availability for remote work as determined with their supervisor.

The noise level in the work environment is usually moderate. Office workspaces are often shared and employees should not have any expectation that they can be assigned a dedicated workspace.

How to Apply

If you’re interested and qualified, please apply using this form.