Human Resources Operations Manager

Organization Information

GrowNYC is a 54-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include:

• Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food.
• We build and support community and school gardens through volunteer days, technical assistance, training, grants and more.
• We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment.

Human Resources Operations Manager (Full-time)

Position Summary

The HR Operations Manager is responsible to oversee the day-to-day operations of the Human Resources department, and manage all aspects of employee benefits administration. This position involves collaboration and partnership with the Director of HR to manage employee relations and to develop and implement policies and SOPs that align with organizational objectives and facilitate efficient processes, while maintaining compliance with federal, state and local employment laws.

The HROM functions as a strategic partner across all human resources domains, including employee relations, benefits administration, HRIS management and optimization, and talent acquisition. The HROM will provide comprehensive support across HR functions as required, continuously refining processes and upholding policies and procedures to meet the organization's evolving needs

Requirements

Human Resources Operations Manager Responsibilities (Include but are not limited to):

HR Department Operations and Staff Management

• Efficiently and effectively oversee all HR operations
• Guide the HR team to ensure an optimal execution of all HR functions while offering individual support as needed
• Oversee all aspects of the entire employee lifecycle from hiring to offboarding
• Serve as an internal liaison within the HR team, and externally, across all other departments to support cross-functional alignment.
• Supervise direct reports to provide guidance, coaching, conduct performance reviews, share feedback and ensure alignment with departmental goals

Employee Relations

• Support the Director of HR in managing union-related matters, including grievance hearings, RFI’s, and communication with union representatives.
• Support supervisors in addressing performance management matters, including coaching, corrective actions, and the development and implementation of performance improvement plans (PIPs).
• Conduct thorough and effective internal investigations under the HR directors guidance

Benefits and Payroll Management

Oversee day-to-day benefits administration which includes

• Ensure benefits compliance with applicable laws and regulations (e.g. ACA, COBRA, ERISA, etc.), including timely reporting and required documentation.
• Oversee COBRA administration in partnership with Paylocity, ensuring timely transmission of qualifying events and accurate communication with former employees.
• Manage all LOA’s, including short-term and long-term disability, NYPFL, FMLA, and workers' compensation, ensuring compliance and timely communication with employees and vendors.

Payroll

• Serve as second tier payroll reviewer for biweekly processing. Process and submit payroll when needed
• Maintain payroll information by designing systems, directing collection, calculation and entering of data and processing changes (e.g. new hires, terminations, raises).
• Work collaboratively with Payroll and Onboarding Specialist to resolve issues and answer questions

Other Administrative Responsibilities

• Administer the organization’s Incentive Savings Plan
• Manage the Performance Review from start to finish
• Track HR metrics, analyze data and generate a variety of complex reports and other ad hoc HR data requests as needed

Qualifications

• Bachelors’ degree in a related field and a minimum of 5 years of experience in a similar role.
• 3+ years of robust experience in HRIS systems including system configuration, benefits administration, and reporting. (Paylocity highly preferred)
• Must have and maintain up-to-date knowledge of local, state, and federal employee-related laws and regulations
• Capable of leading the team in the absence of the HR director
• Demonstrable experience in a union related environment
• Able to maintain confidentiality and exercise sound judgment.
• Excellent written and verbal communication skills
• Exceptional organizational and prioritization skills while strongly enforcing deadlines
• Proficient with Microsoft Office programs (especially Excel) and Google applications
• Motivated self-starter who can work independently, identify challenges, and exercise effective problem solving
• Ability to collect, synthesize and interpret and report data

Ideal Qualifications

• Knowledge of Paylocity and TalentLMS or similar platforms
• Interest in Food Justice and equitable policies
• Experience working in a non-profit

Physical Requirements

Ability to be seated for long periods of time and travel within the five boroughs when needed.

Schedule

The position will be expected to work primarily Monday-Friday 9am-5pm 35-40 hours per week, on-site at GrowNYC’s office in downtown Manhattan (three days). In-office presence is required every Wednesday.

Compensation

This position is a full-time exempt salaried position and it pays $80-90k and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is non-union eligible/not a part of the bargaining unit.

Location

100 Gold Street New York, NY. Occasional visits to the Wholesale Food HUB located at 298 Halleck St Bronx, NY and participation in other employee-related events.

Applications

Qualified candidates for the Human Resources Operations Manager position should submit a cover letter, resume, and three references to: GrowNYC

Interviews will take place on a rolling basis. Due to the volume of employment applications received, GrowNYC is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. No phone calls or recruiters, please.

Application deadline is August 17th, 2025.

Contact

GrowNYC

P.O. Box 2327

New York, NY 10272

212-788-7900

For additional information, please see our website: grownyc.org

GrowNYC is an Affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.