Director of Individual Giving

Many Mansions – Overview

Many Mansions believes that everyone deserves a place to call home.It is from this belief that Many Mansions strives to provide affordable, quality, service-enriched rental housing for formerly homeless and those of very low income in Southern California, with a focus on Ventura and Los Angeles Counties. To meet the needs of the community, Many Mansions is in the midst of a bold growth plan, significantly raising the number of people it serves in the next five years.

Description (brief)

The role of the Director of Individual Giving is an exciting opportunity to build and manage a growing individual giving program that supports the provision and expansion of housing and services for homeless and other vulnerable members of our community. Under the direction of the Executive Vice President, the Director of Individual Giving is responsible for planning, executing, and supervising identification, engagement, cultivation, stewardship, and solicitation of individual donors and prospects. The role designs and oversees implementation of various programs, including but not limited to Major Gifts, Recurring Gifts, Naming Campaigns, and various annual appeals, as well as serves as a top fundraiser with a personal portfolio of high-level donors and prospects.

Essential Job Duties & Responsibilities:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The duties of the position of Director, Individual Giving include, but are not limited to, the following:

• Develop and execute strategies to grow Many Mansions’ various individual giving programs, with a focus on the planning and implementation of a comprehensive major gift strategy and a legacy giving program.
• Serve as a critical partner to the Executive Vice President for evaluation and assessment of current programs, coordination of campaigns between the various departments within the division, and future campaign planning.
• Secure Major Gifts. Manage and grow a portfolio of 50-75 major gift prospects and donors throughout the entire cycle of development – from research and identification through cultivation, solicitation, and stewardship. Develop compelling engagement strategies and manage ongoing donor relationships through regular contact, personal visits, communication, and follow-up. Prepare all the necessary written proposals, gift agreements, donor summaries, etc.
• Work to advance knowledge of the organization, its programs, activities, and outcomes. Communicate those to donors and the community in presentations, tours, and individual meetings.
• Oversee planning and support staff in implementation of all annual appeals and special campaigns, including program and event campaigns, naming and program sponsorship opportunities, and campaigns related to new construction projects.
• Generate and support staff in production of communication plans, appeals, case development, correspondences, phone campaign plans and materials, and other materials needed for solicitation, stewardship, and documentation of appeals and campaigns, including production of print and digital appeals and other direct response campaigns.
• Oversee and mentor the Individual Giving Dept. staff in all moves-management, solicitation, and stewardship activities. Ensure ongoing record keeping and track and evaluate giving activity at all levels – entry, mid, major donors.
• Provide ongoing supervision, training, and support to all other activities of Individual Giving Dept. staff, including creating workplans and providing frequent assessments to encourage professional development and growth.
• Partner with Executive Vice President to support senior leadership, Advisory Council, and Board in their stewardship and solicitation activities, setting goals and objectives and deploying them as necessary to cultivate and solicit gifts, steward current donors, host major donor events and other such activities. Utilize donor research tools to support meeting preparation and strategic solicitation.
• Collaborate with Executive Vice President to grow a legacy giving program. Identify and cultivate prospects, initiate gift discussions, and create a marketing and stewardship plan including cultivation and gratitude events. Facilitate necessary administration and paperwork for structured gift options including bequests, donor advised funds, and charitable trusts. Support organizational leadership’s capacity to solicit gifts and steward givers.
• Collaborate with other staff on design and production of individual giving promotional materials (i.e. website, newsletter, newspaper ads, directories, social media, letters, brochures, etc.)
• Effectively utilize Salesforce to maintain records and conduct optimal moves management and oversee staff proper usage of the system. Track, evaluate, and present briefs and progress reports on an ongoing basis and as requested.
• Assist, where directed, in all fundraising activities for the department; Take on a significant role in the production and coordination of various events.
• Other duties as assigned.

Requirements & Qualifications:

• A strong commitment to Many Mansions’ mission and work is required;
• Must be a seasoned fundraiser and a flexible, creative thinker able to utilize well-established knowledge as well as cutting-edge tactics in the pursuit of growing financial support for Many Mansions.
• A minimum of 5 years of non-profit fundraising experience with a track record for growing revenue generation, and experience directly soliciting support from individuals with at least 3 years of major gifts experience is required.
• A Bachelor’s degree and 3 years of project and process management experience is required; or 7 years of project and process management experience without a Bachelor’s degree.
• Must be a methodical implementer with experience managing various campaigns, able to marshal resources to get things done, orchestrate multiple activities simultaneously, use resources effectively and efficiently, and support direct reports as well as organizational leadership in their fundraising efforts;
• A minimum of 3 years of supervisory experience is required with a proven ability and desire to teach, mentor, track work, provide constructive feedback, and management team projects;
• Must have exceptional interpersonal, written, and oral communication skills; A storyteller and a warm relationship builder with experience securing substantial gifts from individuals from diverse backgrounds, and a commitment to a culture of gratitude in which we acknowledge, thank, and keep our donors “in the know”;
• A strategic problem-solver who embodies a commitment to excellence and collaborative teamwork; A person operating with integrity and passion, highly motivated to achieve ambitious goals and with a work ethic that leads to successful fundraising; Thrives in a fast-paced environment;
• Advanced Microsoft Word, Excel, and PowerPoint skills required; strong familiarity with Salesforce or customer relationship management (CRM) systems and procedures highly preferred;
• Flexibility to occasionally work during the evening and on weekends required;

Physical Demands: While performing the duties of this job, the staff member is regularly required to sit, use hands to handle, or feel objects, tools and/or controls, talk, and hear. A special requirement of this position is the ability to reach different areas of MM’s activities. The staff member is required to stand, walk, and reach using feet, legs, back, arms and hands. The staff member must be able to lift and/or move up to 20 pounds.

Work Environment: The work environment may have frequent interruptions, time constraints, and emotional demands. The noise level is low to moderate. The corporate culture is friendly and collaborative, yet goal-oriented and fast-paced. This position has a moderate to high stress work environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions.

Many Mansions provides equal employment opportunities to all qualified applicants and employees without discrimination with regard to race, religion, creed, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions, age, sexual orientation, gender, gender identification and expression, transgender status, transitioning employees, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, reproductive health decision-making, marital status, registered domestic partner status, enrollment in any public assistance program, status as military, or as a veteran or as a qualified disabled veteran, status as an unpaid intern or volunteer, ancestry, citizenship, national origin, protected medical leaves, domestic violence victim status, political affiliation, or any other classification protected by law (“Protected Characteristics”).