Senior Director of Data & Impact

About the Position

The Senior Director of Data & Impact will lead HopeWell’s impact measurement, learning, and continuous improvement strategies in conjunction with the vision of the Chief Policy & Impact Officer to ensure data-driven decision-making across programs and policy initiatives.

In this dynamic role, you’ll work to foster a learning culture, ensuring that research and data insights drive ongoing programmatic and process improvement through effective collaboration. This role will also directly supervise the Director of Program Data & Impact.

Your Impact will Include (Job Responsibilities)

As the Senior Director of Data & Impact, you will be accountable for building a sustainable strategic learning and impact infrastructure that promotes evidence-informed decision making and accelerates HopeWell’s progress toward its North Star goals. Specifically, you will:

Cultivate a Culture of Learning and Improvement

• Build staff capacity to engage with data through training and structured reflection
• Lead initiatives that normalize inquiry, experimentation and shared accountability in the pursuit of continuous quality improvement

Design and Drive a Strategic Learning Agenda

• Develop and operationalize a learning agenda that clarifies organizational learning priorities across both direct service and systems change strategies
• Align the learning agenda with HopeWell’s Theory of Change, ensuring focus on critical questions to inform strategic direction and resource allocation

Translate Insights into Actionable Strategy

• Synthesize data into actionable insights tailored for executive leadership, program teams and external stakeholders
• Produce evaluation summaries that influence decision-making, strategy development and field facing communications
• Ensure that impact data is leveraged to strengthen policy advocacy and positioning

Lead Adaptive Learning and Evaluation Initiatives

• Design learning frameworks that evolve in response to evidence and feedback
• Implement evaluation strategies across organizational initiatives
• Support external evaluations to ensure alignment with values and intended impact

Align Impact Measurement with Strategic Priorities

• Lead logic model development to reflect core components and pathways of change
• Ensure alignment between data collection, measurement and strategic priorities
• Ensure metrics capture both service delivery fidelity and participant outcomes

Strengthen Internal Systems for Data Management and Use

• Oversee data systems and visualizations that support real-time decision-making
• Supervise the Director of Data & Impact and provide coaching, mentorship and professional development to strengthen team capacit
• Collaborate with internal HopeWell departments (IT, Finance, etc.) to integrate systems that support cross-functional learning and accountability

Build Strategic Partnerships for Learning and Influence

• Represent HopeWell externally in learning partnerships and coalitions
• Partner with funders, consultants and peers to expand capacity, share findings and shape field-level discourse

The Expertise We Can’t Do Without (Qualifications)

• Advanced degree (Master’s or equivalent) in applied research, social sciences, evaluation, or related field.
• Minimum of 8 years of leadership in impact measurement, evaluation, or learning roles.
• Minimum of 3 years of experience supervising

Additional Skills That Set You Apart (Competencies)

A list of qualifications we expect will be critical to achieve success in this role include:

• Exceptional change management thinking and implementation skills
• Decisive, effective leadership, supervision and management skills
• Strong interpersonal and collaboration skills
• Unwavering commitment to Diversity, Belonging, Inclusion, and Equity (DBIE) & centering the voices of people with lived experience.
• Ability to drive high levels of performance, engagement, and accountability
• Experience working across teams to embed decision-making into organization strategies
• Excellent oral and written communication skills, with the ability to translate research findings into practical recommendations
• Experience within MS Excel and a background with SPSS, Power BI or similar platforms

Other Essential Requirements

This opportunity may be split between office-based and up to 50% remote-based work. The role may also be structured as a 4-day work week, if preferred. Community-based work will be expected when in-person meetings, trainings, presentations or the like are deemed valuable for staff or external partners.

• Daily access to an automobile is preferred.
• A valid MA State Driver’s License.
• Clearing of background checks as required by state and federal law.
• Commitment to HopeWell’s organizational vision, mission, and programs.
• Other duties as assigned.

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and reflect the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include:

• Generous Hiring Bonus
• Independent License Differential offered for Licensed Clinician Role
• We offer a generous bilingual bonus to new hires who speak a second language that meets the needs of our families (other than English) – up to $3,500
• Access to our excellent BCBS medical benefits
• Retirement benefits, including 401K match up to 6%
• Generous paid time off up; up to 5 weeks off; 2 floating holidays, 2 personal days, 14 paid holidays, up to 15 sick days
• Professional development opportunities such as tuition reimbursement up to $3,000 per year and discounted tuition rates to select partnership colleges and universities! Additional funds for training and development.
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work! As well as bonuses for licensure attainment
• Wellness benefits include access to employee resource groups, discounted gym memberships, and an Employee Assistance Program.
• Student Loan Pay-Down Program – Let us help you pay down your student loans!
• Licensure supervision and on-call stipend
• And more…Click this link to find out more about our benefits beyond the paycheck! https://hopewellinc.org/careers/benefits/