Human Resources Generalist

City of Boston Residency Required

Mission Statement

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of anti-racism and advance racial equity and justice through each of our bureaus, programs, and offices.

Job Description

The Office of Human Resources is dedicated to establishing a diverse, inclusive, and high-performing workforce. To achieve this goal and meet business objectives, the HR function is committed to promoting inclusivity, transparency, and continuous learning. This is accomplished through strategic partnerships, collaboration, and creating a safe and healthy work environment that benefits employees, their families, and the community. By supporting individuals to reach their full potential and enhancing the organization's capacity, we strive to establish the Boston Public Health Commission as an employer of choice.

Are you the person colleagues trust to solve problems and keep things on track? Do you believe a great employee experience starts with a seamless onboarding process and ends with reliable support throughout the entire journey?

Are you skilled at organizing data, managing deadlines, and ensuring every step, from hiring to benefits enrollment to offboarding, runs smoothly? Do you take pride in helping employees feel supported, confident, and informed every day? If you’re ready to build your expertise in both talent operations and benefits, and you want to be part of a team where your reliability and problem-solving skills matter, we want to hear from you.

This role moves quickly, with shifting priorities and a steady flow of requests. You’ll need to bring resilience, adaptability, and a clear focus on finding solutions no matter the challenge. If you’re looking for a place to grow your career and make a real difference in how a team operates, this could be your next step.

DUTIES:

• Working to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
• Ensures benefits-eligible employees are enrolled in benefit programs in a timely manner including health insurance/COBRA.
• Compiles weekly data ensuring accuracy and timely distribution of annual 1095-C forms.
• Support all stages of the recruiting process including creating employee requisition forms for review and approval; posting open positions; background checks, CORI’s and new hire paperwork.

• Support in drafting and preparing offer letters and new hire packages.
• Provide assistance, coordination and support for a specific set of assigned projects and initiatives across the Human Resources department.
• Prepare and manage candidate communications, including correspondence, engagement letters, welcome notices, and other essential documents in a timely manner.
• Supports onboarding processes including new hire orientation, benefits enrollment and managing the I9 process.
• Prepares benefit packets for terminated employees and disenrolls terminated employees from employer-sponsored benefits.
• Handles medical orders from the Massachusetts Department of Revenue - Child Support Enforcement.
• Processes MassHealth Preview Assistance Forms.
• Administers MBTA Pass Program, ensuring account payment, monthly order, and distribution of passes.
• Works in partnership with insurance carriers and other benefits providers to ensure smooth enrollment and accurate processing of claims and payments. 
• Participates in new hire orientation presentations to ensure effective employee onboarding.
• Oversee annual health insurance open enrollment communication and administration for benefits-eligible employees.
• Communicates information on voluntary benefits programs such as FSAs, disability plans, life, and AD&D, 457(b) and a variety of optional programs.
• Manages annual health insurance look-back period for non-benefits eligible employees in compliance with the Affordable Care Act (ACA).
• Maintains accurate records of employee benefits information and ensuring data integrity within HR systems.
• Tracks health insurance deductions owed by employees on unpaid leave and sends monthly statements

Minimum Qualifications

• Bachelor's Degree or a minimum of 3-5 years of human resources experience in talent operations, recruiting, benefits, or as a generalist with recruiting/staffing and/or benefits responsibilities. Ten years of relevant experience may be substituted for the degree requirement.
• Experience with ADP and online job posting/applicant tracking system.
• Proficient in Microsoft Office Suite and experience with HRIS systems (e.g., ADP, Workday)
• Excel skills required.
• Demonstrated knowledge of federal and state laws and regulations governing employee benefits.
• Ability to work independently with minimal supervision while managing multiple tasks.
• Strong working knowledge of HR principles, employment law, and HR best practices
• Excellent communication and relationship-building skills with candidates and internal stakeholders
• Strong interpersonal skills to persuade, influence and adapt communication style to different situations and individuals.
• Superior organizational and communication (written and verbal) skills required.
• Bilingual preferred
• Promote health equity, inclusion, and diversity within the BPHC, department and community.
• Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, and inequities in health outcomes as well as strategies to advance racial justice and health equity.

Preferred or Plus:

• Familiarity working within union environments

Additional Information

• City of Boston residency is required; Allston, Back Bay, Bay Village, Beacon Hill, Brighton, Charlestown, Chinatown, Dorchester, Downtown, East Boston, Fenway-Kenmore, Hyde Park, Jamaica Plain, Mattapan, Mid-Dorchester, Mission Hill, North End, Roslindale, Roxbury, South Boston, South End, West End, West Roxbury, Wharf district.
• A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.
• Certain immunizations will be recommended and/or required prior to commencement of employment duties.
• Any position that requires an advanced degree will be subject to education verification.
• Certain positions at the BPHC may be Grant Funded.
• The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.
• Certain positions at the BPHC may require Child Protective Service Background verification.
• The advertised shift and schedule are subject to change at the department's discretion.

Shift

9 a.m. – 5 p.m.; 3-days onsite

Grant Funding Information

This position is not dependent on grants / external funding sources.

Pay Range

$60,000.00 - $70,000.00 Annually