Self-Pay Billing & Payroll Specialist

Overview of Current Position:

The Self-Pay Billing/Payroll Specialist at ICP is responsible for all aspects of billing and invoicing for patient payments (self-pay fees and copays), and payroll for therapists and faculty. The role requires strong knowledge of electronic health records, payroll systems, and MS Excel, as well as the ability to communicate effectively with therapists and patients. The Self-Pay Billing/Payroll Specialist will report to the Manager of Administrative Operations and the Executive Director and will collaborate with administrative support staff and 1099 contractors (contractors in this context are: candidates, therapists, faculty).

Responsibilities (% breakdown):

65%: Patient Billing

• Responsible for all aspects of billing and invoicing patient payments, including self-pay fees and copays.
• Monitor and track charts for patient payments.
• Update patient ledgers in electronic health records.
• Work with therapists around patient open balances, collections.

35%: Payroll

• Ensure timely and accurate processing of monthly 1099 payroll.
• Administer updates in payroll system.
• Troubleshoot payroll issues.

Qualifications & Key Competencies:

• Strong verbal and written communication skills
• Proficient in electronic health records, payroll systems, and MS Excel
• Detail-oriented
• Customer service skills
• Time management skills

Education:

• Bachelor’s degree a plus
• Training/certification in payroll administration preferred

Experience:

• 2 years of experience in payroll administration, experience with 1099 preferred.
• Some experience in patient billing preferably in the mental health field.

Benefits:

• Employer-paid health insurance, 20 days PTO to start (additional PTO days are allotted after specific time intervals, as stated in the manual), 11 paid holidays, hybrid work environment

This is a full-time opportunity at 30 hours per week. We’re looking for someone who can be flexible and available to work additional hours when needed. The base rate is $22/hour, with the potential for a higher rate depending on qualifications and experience.