Director of Operations

Join Our Team as Director of Operations

Are you a strategic leader who thrives on building and transforming operational functions? Do you excel in leading cross-functional teams to innovate and deliver excellence? Girl Scouts Nation’s Capital is seeking a visionary Director of Operations to join our senior leadership team and shape the future of our organization’s business infrastructure.

Why This Role?

This is a unique opportunity to create something extraordinary. As our first Director of Operations, you will lead the development of new functions while refining and reimagining existing operations. You’ll oversee Procurement, Facilities, Business Operations, and Information Technology (IT), ensuring that each area aligns with our mission and meets the evolving needs of our programs and stakeholders.

This role is not about maintaining the status quo—it’s about building for the future. We need a leader who brings operational expertise, strategic vision, and a passion for innovation to help us deliver mission-critical outcomes and inspire operational excellence across the organization.

What You’ll Do

• Shape Operational Strategy: Develop and implement strategies that align operations with our long-term vision, ensuring agility, scalability, and effectiveness.
• Build & Lead Functions: Establish a new Procurement department and refine Facilities, IT, and Business Operations to improve efficiency and align with programmatic goals.
• Collaborate Across Teams: Partner with senior leadership to identify opportunities, solve challenges, and ensure alignment between operations and mission delivery.
• Lead a High-Performing Team: Inspire and empower experienced managers to achieve results, fostering a culture of collaboration, equity, and continuous improvement.
• Drive Innovation: Champion the use of technology, data, and process innovation to advance organizational performance.

What You Bring

• Leadership Experience: 10+ years in operations leadership, ideally in a nonprofit, membership-based, or mission-driven organization.
• Transformational Expertise: Proven success in developing and launching new operational functions, while also evaluating and refining existing structures to improve efficiency and align with organizational goals.
• Financial Acumen: Strong skills in budgeting, performance tracking, and resource optimization.
• Interpersonal Skills: Exceptional ability to communicate and build relationships with internal and external stakeholders.

Preferred Qualifications: Experience with federated nonprofit models or Girl Scout councils and familiarity with IT governance and digital systems implementation.

Location & Requirements: This role requires travel to program sites, properties, and events across the Greater Washington, DC area, approximately once a week, with occasional evening and weekend commitments. Access to reliable personal transportation is required.

Some of Our Benefits

• 100% employer-paid HMO health insurance for employees (dependent coverage, POS, dental/vision available).
• 3% employer contribution to 403(b), plus additional 2% match.
• Generous paid leave benefits.
• Paid holidays/office closures include: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, day after Thanksgiving, Christmas Day, and December 26-31. The Presidential Inauguration Day is also an observed holiday on January 20th every four years. One floating holiday, annually.
• A vibrant workplace with a diverse staff who are dedicated to a common mission to make a difference in our community through Girl Scouting. Click here to read our bi-monthly staff newsletter to take a closer look.

Find out more about our commitment to Diversity, Equity, Inclusion, and Accessibility at this link.

The starting salary range for this position is $110,000 - $140,000.

About Us

At Girl Scouts Nation’s Capital, we believe in the power of youth leadership. Our mission is to build Girl Scouts of courage, confidence, and character who make the world a better place. We serve over 45,000 youth and 31,000 adult members across the District of Columbia and 25 counties in Maryland, Virginia, and West Virginia. We are dedicated to creating a vibrant and inclusive community where youth can thrive, learn new skills, and discover their leadership potential.

When joining Girl Scouts Nation’s Capital in a benefit-eligible position, you will enjoy the following generous package:

• 3 health insurance options (The Council pays the full monthly premium for individual coverage in the HMO or HMO/HSA and contributes $73.89 per pay period to the HSA for employees on that plan.)
• Dental and vision plan
• 100% employer-paid life and AD&D insurance
• 100% employer-paid long-term disability insurance
• Voluntary employee-paid short-term disability insurance
• Immediate, 100% vested, employer contribution of 3% to 403(b) plan
• 403(b) match of 2% available after 12 months of employment (3 year vesting)
• A generous paid vacation policy (0-1 year = 15 days; 1-3 years = 18 days; >3 years = 24 days)
• 11 paid holidays, annually – PLUS office closure December 26-31
• 12 paid sick days, annually
• 10 paid New Child Leave days for qualifying staff
• Flexible spending plans for certain medical and dependent care expenses
• Employee assistance program
• Metro SmartBenefits® (pretax transportation program)
• Garage parking at our main office, conveniently paid through pretax payroll deduction