Volunteer Services Coordinator

Volunteer Service Coordinator

This position will be responsible for supporting the development and implementation of our volunteer programs, ensuring that volunteers are engaged, supported, and motivated to contribute to the organization's mission. The Volunteer Services Coordinator will work closely with various departments to coordinate volunteer efforts, foster positive relationships with volunteers, and track the impact of volunteer initiatives.

This is a full-time, non-exempt (35 hour/week) position. We offer a hybrid remote schedule. Our office is located in Malden, MA with ample free parking!

Starting annual salary is $50,000 ($27.47/hour), with a 6% increase available for bilingual candidates in languages commonly spoken by MVES consumers.

Working at MVES means:

• A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions
• Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills
• Competitive salaries
• Tufts Medical insurance, Delta Dental and VSP Vision insurance effective 1st day of employment
• 403b Retirement Plan with agency contribution after 2 years of employment
• 3 weeks accrued Vacation time
• 3 weeks accrued Sick time
• 13 Paid Holidays
• 30 personal hours
• Flexible scheduling
• Ample free parking
• Tuition reimbursement
• Employee referral bonuses of up to $2,000

With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life, why not join the Mystic Valley Elder Services' Team!

Job Activities:

1. Develop and execute strategies for recruiting volunteers from diverse backgrounds.
2. Lead the onboarding process, ensuring volunteers are fully trained and have the resources they need to be successful.
3. Build and maintain strong relationships with volunteers, ensuring they feel valued and appreciated.
4. Create engaging volunteer experiences through recognition programs, social events, and regular communication.
5. Serve as the main point of contact for volunteers, responding to inquiries and providing ongoing support.

Other Activities:

• Create and maintain clear communication channels with volunteers, which could include newsletters, emails, and social media updates.
• Monitor volunteer satisfaction and gather feedback to improve volunteer programs.
• Match volunteers with appropriate opportunities and ensure volunteer roles are well-defined.

Key Success Measures:

• Volunteer engagement and referrals increased including high retention of volunteers
• Conduct regular outreach, recruitment and engagement activities for volunteers
• Develop engaging volunteer orientation and staff development for working with volunteers

Qualifications:

• Bachelor's degree or 1 year of equivalent experience
• Familiarity with or readiness to learn the trends, needs, and challenges of older adults in adopting technology
• Bilingual skills preferred
• Highly resourceful team player, with the ability to work effectively independently or as a team with volunteers and program staff
• Continuously seeks to improve efficiency and/or simplification of processes
• Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved
• Excellent written, verbal and interpersonal communication skills with demonstrated ability to communicate across all levels
• Must be detail oriented, well organized and proven ability to manage multiple projects
• Expertise in the following platforms: Microsoft Office (Word, Outlook, Teams, Excel, and PowerPoint), Adobe Pro, Zoom and other web-based applications
• Private transportation

Physical Requirements of the Job:

• Ability to lift, push, pull and carry objects weighing up to 25 pounds
• Ability to climb up and down stairs unassisted
• Work requires regular standing, stooping, and bending
• Ability to travel to the community to perform visits at clients' homes – private transportation required

Mystic Valley Elder Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.