Nonprofit

IT Tech Supervisor (Help Desk)

Remote, Volunteer can be anywhere in the world
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  • Details

    Available Times:
    Weekdays (daytime, evenings), Weekends (daytime, evenings)
    Time Commitment:
    Flexible
    Commitment Details:
    3-6 Months or as needed
    Recurrence:
    Recurring
    Volunteers Needed:
    2
    Cause Areas:
    Human Rights & Civil Liberties, Job & Workplace, Legal Assistance
    Benefits:
    Training Provided, Academic Credit Available
    Participation Requirements:
    Driver’s License, Background Check, Attend Orientation
    Age Requirement:
    18+

    Description

    IT Tech Supervisor (Help Desk)

    Position Title: IT Tech Supervisor (Help Desk)

    Reports To: IT Director (Help Desk)

    Location: Remote

    Company: Cherrie Give Resultz

    About the Company: Cherrie Give Resultz - Provides expert advice and services to businesses on various aspects of human resources management. We help companies optimize their HR functions, improve employee performance, and align HR strategies with overall business goals. Services range from generalist support to specialized areas like talent management, compensation, and benefits.

    Job Summary:

    An IT Help Desk Supervisor manages and directs the activities of the help desk team, ensuring timely and effective technical support for users. They are responsible for tasks like scheduling, performance management, training, and process improvement, while also handling escalated issues and maintaining documentation.

    Position Title: IT Tech Supervisor (Help Desk)

    Reports To: IT Director (Help Desk)

    Location: Remote

    Company: Cherrie Give Resultz

    About the Company: Cherrie Give Resultz - Provides expert advice and services to businesses on various aspects of human resources management. We help companies optimize their HR functions, improve employee performance, and align HR strategies with overall business goals. Services range from generalist support to specialized areas like talent management, compensation, and benefits.

    Job Summary:

    An IT Help Desk Supervisor manages and directs the activities of the help desk team, ensuring timely and effective technical support for users. They are responsible for tasks like scheduling, performance management, training, and process improvement, while also handling escalated issues and maintaining documentation.

    Location

    Remote
    Volunteer can be anywhere in the world
    Associated Location
    Atlanta, GA, USA

    Apply to This Volunteer Opportunity

    Instructions:

    Please send PDF resume to itts@cherrie-give-resultz.odoo.com

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