Rare Breed Front Desk

Position Summary:

The Rare Breed Front Desk Volunteer serves as the first point of contact for community members, donors, and service partners. This role involves answering phone calls, greeting visitors, and accepting in-kind donations. Volunteers in this position help maintain a warm, respectful, and professional environment that reflects Rare Breed’s commitment to supporting youth in crisis.

Key Responsibilities:

• Answer and direct incoming phone calls using appropriate phone etiquette

• Greet visitors and donors in a friendly, professional manner

• Receive and log in-kind donations, ensuring items are routed to the correct area

• Provide general information about Rare Breed programs and services

• Maintain front desk area cleanliness and organization

• Notify staff of walk-ins or individuals seeking services

• Uphold confidentiality and treat all youth and visitors with compassion and respect

Qualifications:

• Must be at least 25 years old

• Strong verbal communication and interpersonal skills

• Ability to maintain a calm and welcoming demeanor in a busy environment

• Comfortable using a phone and basic office equipment

• Dependable and punctual

Time Commitment:

• Shifts available during program hours; minimum 2-hour commitment per shift preferred