Digital Account Executive - Social Justice

Digital Account Executive– Communications Agency

Fenton is the social change agency taking on the world’s toughest challenges in human rights, social and economic justice, environment, education, and public health. Primed with deep issue expertise and powered by the creativity and passion of 100 professionals working across the country, we create strategies for clients to help build a more just, equitable, and sustainable world. A fast-growing and award-winning agency, we lead the industry in diverse representation, as 51% of our entire staff and 52% of our leadership team are people of color. We are women-led, as 72% of our staff are women.

We are a culture steeped in social change and activism, with a collaborative work environment, excellent benefits, and a strong sense of purpose and community across the agency. Fenton is a remote forward agency. Staff work primarily from home but gather in person in co-working spaces. Our employees reside within 35 miles of our hubs in New York City, Washington DC, Los Angeles, and the Bay Area regions.

Our clients are foundations, advocacy groups, and global brands. We develop and execute strategic public awareness campaigns and offer various communications services, including campaign messaging, media relations, digital strategy, and branding.

We are seeking a Digital Account Executive passionate about making social change.

Responsibilities include but are not limited to:

Core Responsibilities

• Assist in managing integrated, data-driven digital campaigns, including social media, website development, email outreach
• Provide project management support on digital projects, including internal and client-facing communications and timeline management
• Prepare and/or review activity reports and status reports for clients
• Collaborate with the creative team to design engaging content for various digital platforms.
• Participate in the Fenton Learning Lab to deepen knowledge and technical skills.

Digital Expertise

• Assist with content strategy planning across digital workstreams, including social media, email communications, websites, etc
• Draft social media content from ideation to launch, including scheduling, posting and day-to-day community management on client social platforms
• Developing strategic email campaigns rooted in the principles of email strategy
• Implement updates to client websites and/or applications for select accounts
• Develop, implement, and manage email campaigns that effectively communicate client messages and achieve campaign goals.
• Learn basic HTML and CSS for email program implementation and light website/ landing page edits
• Manage and organize client CRM (such as NGP/EveryAction, Action Network, Mailchimp, Pardot etc.)
• Analyze performance metrics and create client reports based on KPIs, performance, and best practices.

Research

• Conduct digital research, including landscape and digital media audits
• Create website audits using analytics tools and develop wireframes
• Conduct research to support new business pitches and contribute to creative brainstorms
• Stay updated on industry trends and best practices in digital marketing to enhance campaign effectiveness.

You are

• Passionate and informed about social change and how digital channels can be leveraged to tell compelling stories and move audiences to act.
• Naturally curious and eager to take on new challenges
• Prepared to put clients first and have some customer service experience
• Resourceful and adept at shifting gears in a fast-paced work environment
• Eager to learn, teach others what you know, and participate in a team with a collaborative style
• Looking to enjoy a fast-paced and creative work place with wonderful colleagues

Minimum Qualifications:

• At least 2-3 years of experience serving in a full-time digital strategy/ social media/ email role, either in a public relations agency or the communications department of a company, non-profit or foundation in a relevant industry
• Working knowledge of social media content management platforms (Meta Business Manager, Instagram Creator Studio, etc)
• Experience with at least one email platform (NGP/EveryAction, Action Network, Mailchimp, Pardot etc.)
• Proficiency in Google Analytics
• Working knowledge of digital best practices
• Analytical skills to forecast and identify trends and challenges.
• Demonstrated writing and editing skills
• Ability to work on multiple projects
• Attention to detail and organization

Fenton Offers

• A competitive salary against industry standards
• Commitment to pay equity practices, published salary bands across all levels
• Starting Salary for Account Executive - $65,000
• Year-end discretionary bonus
• Comprehensive healthcare plans
• Flexible Spending Account (FSA)
• 401K with employer match
• Profit sharing plan
• Unlimited PTO for exempt staff and generous accrual policy for non-exempt staff
• 11 paid company holidays
• Discretionary company closing between the Christmas and New Year’s holidays
• Pre-tax commuter benefits via WageWorks
• Non-taxable mobile phone reimbursement ($100/mth);
• We have adopted a hybrid remote/in-office worksite model. We require all employees to live within a 35-mile radius of any one of our four strategic hubs (New York, D.C, LA or SF). You have the option to work remotely from your home and will travel to Company meetings/events as needed, or you can work from any one of our shared workspaces.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Fenton is an anti-racist and intersectional organization that prioritizes the needs of those who have been historically marginalized or oppressed. We do the work of creating positive social change as an act of repairing the harm done to those who have been and are currently disenfranchised across racial, gender, sexual orientation and preference, religious and other marginalized backgrounds. We are committed to doing work that is rooted in justice and equity and continuing to learn how to do this work better. You can read our full DEI statement here: https://fenton.com/dei-statement/

People of color, members of the LGBTQ+ community, people with disabilities and women are strongly encouraged to apply. As an Equal Opportunity Employer, we are committed to building and nurturing a diverse and inclusive staff. We believe that our firm’s continued success is driven by hiring and retaining high caliber staff from all backgrounds, experiences, identities, and orientations. We are committed to supporting our staff in growing their careers.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email Human Resources (lgomez@fenton.com) and let us know the nature of your request and your contact

• A competitive salary against industry standards
• Commitment to pay equity practices, published salary bands across all levels
• Starting Salary for Account Executive - $65,000
• Year-end discretionary bonus
• Comprehensive healthcare plans
• Flexible Spending Account (FSA)
• 401K with employer match
• Profit sharing plan
• Unlimited PTO for exempt staff and generous accrual policy for non-exempt staff
• 11 paid company holidays
• Discretionary company closing between the Christmas and New Year’s holidays
• Pre-tax commuter benefits via WageWorks
• Non-taxable mobile phone reimbursement ($100/mth);
• We have adopted a hybrid remote/in-office worksite model. We require all employees to live within a 35-mile radius of any one of our four strategic hubs (New York, D.C, LA or SF). You have the option to work remotely from your home and will travel to Company meetings/events as needed, or you can work from any one of our shared workspaces.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.