Tax Counseling for the Elderly (TCE) Site Coordinator Internship

Position Summary

The TCE Site Coordinator Intern plays a vital leadership role in supporting the IRS-sponsored Tax Counseling for the Elderly (TCE) program. This internship offers hands-on experience in nonprofit program coordination, volunteer management, and tax preparation services, all while helping older adults (60+) access free, high-quality tax assistance. The intern helps lead day-to- day site operations, supports volunteers, and ensures compliance with IRS standards. This is an ideal opportunity for students or early-career professionals interested in public service, nonprofit work, accounting, social work, or community outreach.

Program Area: Free Tax Assistance for Older Adults

Reports to: Volunteer Manager

Location: Center of Concern, 1665 Elk Blvd., Des Plaines, IL 60016

Time Commitment: January through April (Spring Semester)

Stipend: $500.00 Stipend

Key Responsibilities

Program Coordination & Administration

• Assist with managing daily operations of the TCE site to ensure smooth client and
• volunteer flow.
• Help coordinate volunteer schedules, manage client appointments, and handle logistics.
• Maintain organized records and reports as required by the IRS and host organization.
• Support implementation of IRS Quality Site Requirements (QSR).

Volunteer Support

• Help facilitate volunteer training and on boarding in partnership with the Volunteer
• Manager.
• Ensure volunteers have needed supplies, software access, and support.
• Serve as a supportive presence for volunteers, answering questions and offering guidance.

Client Service and Quality Assurance

• Support client intake by checking documentation and explaining the process.
• Contribute to a positive client experience, especially for older adults and those unfamiliar
• with the tax system.
• Assist in reviewing completed tax returns under supervision to ensure accuracy and
• compliance.

Qualifications

• Currently enrolled in or recently completed a degree in accounting, business, public
• administration, social work, or a related field.
• Interest in community service and working with older adults.
• Strong communication and organizational skills.
• Ability to complete IRS-provided training and certification.
• Basic comfort with computers, spreadsheets, and/or tax software (training provided).
• Ability to maintain confidentiality and professionalism in a fast-paced environment.

Benefits

• Earn a stipend for your work while making a real impact in your community
• Gain practical experience in volunteer coordination, nonprofit operations, and tax
• assistance
• Build leadership, customer service, and administrative skills
• Network with professionals and volunteers in nonprofit, accounting, and public service
• fields
• Receive certification and training through the IRS TCE program

To Apply

Please fill out an application online: www.centerofconcern.org/employment-and-internships

Note

While this opportunity would be great for someone studying accounting, that is not required. This internship is also appropriate for anyone looking to gain experience in administration, management, business, nonprofits, social services, human services, etc.