Administrative Coordinator

CMC:Foundation for Change, a non-profit that supports families impacted by addiction, is seeking a full-time Administrative Coordinator to support a young, energetic organization.

Our ideal candidate: Highly motivated, well-organized individual with strong attention to detail and good verbal and written communication skills. Comfortable managing multiple ongoing tasks and collaborating with team members across a range of disciplines. Able to work proactively to address program-related needs and issues as they arise.

Will work directly under our Executive Director and Program Manager on a daily basis,

and additionally in support of our Director of Training and Co-Founders.

This is a full time position (40 hours/week). Hours are primarily Monday - Friday, 9AM-5PM with occasional Saturdays required with advanced notice. We are a hybrid company, working in person at least 3 days per week at our satellite office in Great Barrington. Must be able to commute in on other days with 24 hours notice. During the initial training period, you may be required in office up to 4 days/week. Start date ASAP, willing to be flexible for the right candidate. We are headquartered in NYC, with a satellite office in Great Barrington, MA. Our programs are national.

Competitive benefits and compensation commensurate with experience. Salary Range $46,000-52,000 plus paid time off, 401k match and partially employer paid health benefits. Room to grow and upward mobility with success in this role.

For more information on our mission please visit www.cmcffc.org

Qualifications:

• Minimum of 1-2 years experience working an administrative job.
• Associates or Bachelors Degree preferred
• Demonstrated experience working in a hybrid position with remote days.
• Strong organizational, follow-up, and time management skills with careful attention to detail.
• Ability to multitask, prioritize assignments, and take initiative in a fast-paced, highly productive office environment.
• Ability to complete work well with limited supervision and under pressure.
• Demonstrated judgment and discretion in handling confidential matters.
• Detail-oriented, methodical worker able to follow set processes and input data with a high level of accuracy.
• Must have a clear understanding of how to organize information into spreadsheets, and the ability to create and maintain a spreadsheet. Basic formula knowledge preferred.
• Ability to work as a team player! We are a small organization and rely on each other heavily.
• A passion to work in the nonprofit sector and curiosity to learn and understand the mission of our organization.
• Proficiency with Microsoft Windows operating system, Word, Excel, G Suite (Google Docs, Sheets, Slides), Zoom (Breakout Rooms, Polls, Recording) and Adobe DC. Experience with Salesforce is a plus, though not required.

Responsibilities

• Answer phone calls with proper call screening, forwarding, and message taking.
• Be the point of contact for inquiries from the general public and provide relevant program information over phone or email, while maintaining an inquiry tracking system.
• Assist with opening mail, processing checks and invoicing.
• Detailed note taking during meetings & sharing notes with attendees.
• Administrative tasks related to our training program:
  • Provide administrative support for our CE Program (Tracking attendance at trainings, creating certificates and sending certificates to participants)
  • Providing administrative support on Zoom Trainings (managing breakout rooms, polls, recordings etc)
  • Communicating with attendees, sending out materials
  • Preparing contracts for all trainers and host organizations (under oversight of ED), send for signature, and attach to salesforce
  • Attending planning meetings with external organizations and assisting with contracting and collaborative projects
  • Preparing training materials and organizing logistical support prior to the event (slideshows, exercise handouts, zoom links, registration forms.)
  • Assist in liaising between CMC:Foundation for Change admin team, trainers, and host organization to plan, organize, and execute trainings
  • Track and maintain a tracking document of all upcoming trainings including who is facilitating.
  • Coordinate and book travel for trainers; organize trip itineraries
  • Updating Salesforce with training information
• Fundraising Tasks
  • Assisting with managing guest lists and communications for fundraising events
  • Assisting with mailing campaigns (stuffing envelopes, creating labels, etc)
  • Grant research and assistance in completing grant applications
  • Updating Salesforce with donor information
• Providing additional support for Executive Staff and Program Manager on an as-needed basis to assist with projects and tasks including, but not limited to checking accuracy of communications and documents, data entry, general research, managing calendars, and brainstorming.

Hiring Process

Please submit your application with your resume and a short short cover letter describing your interest in this position and why you think you would make a good fit. If we are interested in moving forward we will schedule a 20 minute initial Zoom call with you. Second round interviews will also take place over Zoom. Final interviews will take place in person. Please email Meg Murray at mmurray@cmcffc.org/.

About CMC:Foundation for Change

CMC: Foundation for Change has the singular mission of getting evidence-based support tools to the families and loved ones of persons struggling with substance use. More than forty five million people in the US suffer from substance use issues. Of the more than eighty million family members connected to them, only 2% get support. Yet the family bears significant emotional, physical, and financial costs associated with this struggle and is often in the best position to motivate change. Our mission is to arm families with evidence-based support tools so they can effectively help loved ones who are struggling with substance use.

CMC:Foundation for Change works to accomplish this mission by conducting trainings and workshops across the country. We work with communities who may not otherwise have access to evidence-based resources, as well as with clinicians and other professionals that are on the front line of treating substance issues. Through these methods, we aim to spread the value of family members in the recovery process and change their roles from bystanders to involved participants.