Technology Coordinator

Remote (NY, TN, KY, MA) or Hybrid near Charlotte, NC / New Haven, CT, Houston, TX | Full-Time | $55-58k

At Love146, our vision is simple but bold: the end of child trafficking and exploitation. Nothing less. Our mission drives us every day: we journey alongside children impacted by trafficking today and prevent the trafficking of children tomorrow.

When you join Love146, you become part of a team committed to justice, compassion, and the belief that every child deserves safety and freedom.

🖥️ About the Role

As our Technology Coordinator, you are essential to keeping our data reliable, accessible, and meaningful. With a sharp eye for data quality and a commitment to helping our team make informed decisions, you’ll ensure our information stays accurate and well-organized across all systems. You’ll also be the friendly go-to for everyday tech support—combining a service-minded approach with technical expertise to keep our staff connected and our systems running smoothly.

💻 What You’ll Do

🛠 IT Support & Systems Management

• • Be the first point of contact for tech support, responding promptly to hardware, software, network, and account issues.
  • Organize shared drives and files for easy, secure access.
  • Collaborate with outside IT vendors for advanced troubleshooting.
  • Provide basic trainings on tools and security to keep staff empowered and safe.

📊 Data Quality & Database Coordination

• • Ensure data is clean, consistent, and accurately entered across our systems.
  • Conduct regular audits to catch duplicates or errors and implement data cleaning.
  • Partner with program, development, and operations teams to make sure our data tells the right story.
  • Create reports, dashboards, and visualizations that help us see trends and gaps.
  • Serve as a helpful resource for staff questions about our databases.

🔐 Compliance & Security

• • Handle sensitive data in line with organizational policies and legal requirements, including HIPAA.
  • Manage privacy settings, encryption, and secure access.
  • Keep systems up to date, oversee regular backups, and support cybersecurity initiatives like password protocols and phishing prevention.

🌟Who You Are

• • A natural problem solver who enjoys helping people and making tech approachable.
  • Detail-oriented and committed to keeping data clean and reliable.
  • Flexible and collaborative—you enjoy working across teams and learning new systems.
  • Passionate about using your skills to support a mission that matters.

🧰 Qualifications & Experience

• • Associate or bachelor’s degree, or 2-3 years of professional experience in a related tech field.
  • At least 2+ years in IT support, help desk, or a similar role.
  • Strong knowledge of MacOS, Google Workspace, and Microsoft Office.
  • Skilled at troubleshooting common hardware and software issues.
  • Clear communicator who can patiently assist non-technical users.

Nice to have:

• Experience in nonprofits or social services.
• Familiarity with case management or donor database systems like Salesforce, Apricot, or Raiser’s Edge.
• Basic networking know-how and comfort with IT security best practices.

🎁Why You’ll Love Working Here

We care for our team the way we care for the children we serve—with compassion, respect, and a commitment to well-being. At Love146, you’ll find:

• • A values- and trauma-informed culture that prioritizes self-care, flexibility, and work-life balance.
  • Generous benefits, including:
  • Comprehensive medical coverage (with employee contribution from 6%-20% depending on plan).
  • 15 paid vacation days + 10 sick days annually.
  • Paid holidays, an Employee Assistance Program, and a month-long paid sabbatical after 5 years.
  • Optional vision, dental, disability, and a 403(b)-retirement plan with employer match.
  • PSLF-qualifying employment.

🚀 Ready to Apply?

If you’re excited to use your tech skills to help end child trafficking and support a mission-driven team, we’d love to hear from you. Apply today with your resume and a brief cover letter sharing why this mission—and this role—excites you.