Trust and Safety Solutions Associate (Hash Sharing)

Position: Trust and Safety Solutions Associate (Hash Sharing)

Location: Remote/Flexible

Status: Full Time

Reports to: Director of Trust and Safety Solutions

Salary: $62,00-$85,000

Deadline to apply: 25 August 2025

About GIFCT

The Global Internet Forum to Counter Terrorism (GIFCT) envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. In every aspect of our work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

Position Summary

The Global Internet Forum to Counter Terrorism (GIFCT) is seeking an Associate to manage and develop GIFCT’s various trust and safety solutions.

This role is crafted for an individual with an interdisciplinary interest in analyzing online harms and technical workflows. The successful candidate will be a strong communicator, team player, systematic thinker, and interested in developing concrete solutions to problems. This candidate should also possess foundational knowledge of data analysis with a desire to develop new skills. Additionally, a strong candidate will possess a demonstrated interest in the intersections of technology and terrorism/violent extremism.

Responsibilities:

• Product Management: Cross-functional collaboration to design and maintain trust and safety solutions to support GIFCT and its members deliver on the mission. This includes supporting management of GIFCT’s tolls such as GIFCT’s Hash Sharing Database
• Process Management: Standardize, refine, and deconflict workflows with cross-functional partners to ensure seamless execution of key functions.
• Technical Proficiency & Solution Support: Apply foundational skills (SQL, Python, and hashing concepts) to support the development and onboarding of GIFCT’s Trust and Safety Solutions.
• User Research: Work to analyze member needs, and steer GIFCT solutions toward meeting those needs.
• Policy Development: Work with the Director of Trust and Safety Solutions to draft and refine policy documentation for GIFCT solutions, in consultation with other team members as needed.
• Technical Solution Management: Work both independently and collaboratively to achieve project goals by translating technical and logistical challenges into actionable plans for implementation.
• Research and analysis: Conduct research on how terrorist and violent extremist actors exploit digital platforms, and apply outcomes toward development of new trust and safety solutions.

Required Qualifications:

• Bachelor’s degree or equivalent work experience;
• Interest in the intersection of terrorism/violent extremism and technology;
• Strong written and verbal communication skills, especially when translating complex or technical topics to partners;
• Familiarity with key concepts related to GIFCT’s Trust and Safety Solutions such as hash sharing and hash functions;
• Basic proficiency in Python and SQL;
• Excellent organizational skills with the ability to manage logistics of technical workflows even if not a direct implementer;
• Comfortable working with external technical partners;
• Curiosity to learn new technologies in a fast changing environment.

Preferred Qualifications:

• Subject matter knowledge related to terrorism and violent extremism;
• Experience working directly with Python or SQL in a professional or academic environment;
• Familiarity with GIFCT’s Hash Sharing Database or similar solutions;
• Understanding of trust and safety workflows within technology companies including moderation, investigations, product policy, etc;
• Proven experience improving workflows in a professional or academic environment.
• Experience writing formal documentation, such as internal policy, SOPs, or cross-functional workflow analysis.

How to Apply:

Please send your resume and in lieu of a cover letter please submit answers to the below questions to jobs@gifct.org noting “TSS Associate” in the subject of your email.

1. Why do you want to work for GIFCT? (max 300 words)
2. Describe time in which you had to explain a complex or technical topic to a non-expert audience. How did you approach the situation, and what were the results? (max 300 words)
3. Explain how hashing can be used to stop the spread of terrorist and violent extremist content. What are some benefits and challenges to using hashes for this purpose? (max 300 words)

We strongly encourage people from all backgrounds to apply. GIFCT is an equal opportunity employer. No applicant will be denied equal opportunity for consideration because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

The Global Internet Forum to Counter Terrorism is an equal opportunity employer.

No applicant will be denied equal opportunity for consideration because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.