Membership Administrator

Summary: Executive Forum, a membership-based organization of 450 senior executives, seeks a strong freelance membership manager / administrative assistant to support the board and volunteer members, and to oversee day-to-day management of the Executive Forum membership platform. This is a part-time, remote position. See more about Executive Forum at our website, https://www.executiveforum.org/

Responsibilities:

• Work with the membership chairperson(s) when new members join the organization. This includes setting up a profile on the member platform, billing the initiation and annual membership dues, and initiating the new member message campaign.
• Handle basic technical and communications support needs for the board and other volunteer members (i.e. committee chairs, board members, etc.)
• Work as assigned to implement content updates on the member platform, using various platform features for events, polling, group discussions, etc.
• As assigned, work with the Head of Brand and External Marketing on social media posts (primarily LinkedIn) and content updates to the EF public site.
• Attend the Leadership conference and manage the registration process, badge creation and coordination among other volunteers.
• Coordinate and support various virtual and in-person networking events.
• Manage the Informz email platform to create and send newsletters, board announcements, and special events alerts to various member constituencies.
• Maintain a schedule of vendor contract renewals and work with Treasurer to ensure services remain active and in good standing.
• Offer recommendations to organization’s board chairs for process improvement and better communications protocols.

Qualifications:

• Experience as an office manager, administrative assistant, executive assistant and / or communications manager in a fast-paced environment. Strong preference for experience in a non-profit membership organization.
• Excellent communication, interpersonal skills; attention and commitment to achieving membership satisfaction.
• Strong organizational abilities and attention to detail.
• Low ego, with ability to work and advise across a multi-faceted organization.

Skills

• Advanced capabilities with the Microsoft Office Suite
• Experience supporting live events, both in-person and virtual.
• Experience working with CRM, Marketing Automation, and one or more Association Management platforms (or similar collaboration tools)
• Experience with social media (focus on LinkedIn) management and content creation.
• Special consideration for basic HTML editing skills.

While this is a remote position, the membership administrator will be expected to 1-3 in-person membership events in the NY Metro area. Preference for candidates based in NY Metro. Candidates are asked to submit a resume and cover letter expressing interest and qualifications no later than October 3, 2025.