Development Operations Gift Processing Associate

Project Bread connects people and communities in Massachusetts to reliable sources of food while advocating for policies that make food more accessible—so that no one goes hungry. To assist us in meeting our mission, Project Bread – The Walk for Hunger is seeking a Development Operations Gift Processing Associate to join our team.

At Project Bread, we have a deep commitment to creating positive social change and recognize that hunger and racism are inextricably linked. We work in a fast-paced environment that values learning, innovation, and diverse perspectives. Knowing its centrality to our work, Project Bread is committed to equity and inclusion. We aspire to build a diverse team, including groups that are traditionally underrepresented among our sector leadership. We strongly encourage people of all backgrounds to apply.

Supervisor: Director of Development Operations

Salary Range: $55,000-$59,000

The Role: The Development Operations Gift Processing Associate supports the operation of Project Bread’s Development Office to maintain and improve the Raiser’s Edge NXT (RE NXT) donor database. This work is critical to ensuring that donor gifts are recorded with accuracy and care, which in turn strengthens donor trust and helps sustain Project Bread’s mission.

The Associate will be responsible for quick, accurate, and timely entry of gift information into the RE NXT database, ensuring donors feel valued and acknowledged through proper gift acknowledgments. They will also provide support the Development Operations Team, whose work underpins the success of all fundraising efforts across the organization. The ideal candidate will thrive in detail-oriented, behind the-scenes work, and is eager to learn about nonprofit fundraising operations.

Primary Responsibilities:

Data Entry & Gift Acknowledgment

• Accurately process all gifts in RE NXT, following coding guidelines for reporting.
• Produce, manage, and mail acknowledgment letters and tribute cards.
• Process matching gift requests, maintain portal logins, and respond to related inquiries.
• Enter pledges and maintain tracking spreadsheets.
• Maintain batch filing system and provide backup support during annual audit.
• Provide backup support for Development Operations team members, including email inbox and Asana requests.

Database Integrity & Management

• Maintain database integrity, security, and adherence to Project Bread policies.
• Ensure accurate constituent records, including regularly updating donor information, running quarterly updates, and securing key contact details.
• Design and execute procedures for regular database clean-up and quality assurance checks.

Development & Communications: Fundraising, Tracking, and Reporting

• Sync online gifts with RE NXT and refresh related Power BI reports.
• Assist with RE NXT reports, queries, and list pulls for mailings, appeals, email blasts, and event invitations, ensuring accuracy and alignment with strategy.
• Support fundraising events and related activities.

Organizational Responsibilities:

• Participate in the annual Walk for Hunger, held on the first Sunday each May,
• including working as event staff the weekend of the Walk, attending pre-Walk events as assigned, and supporting Walk for Hunger fundraising efforts.
• Participate in organization-wide events and meetings as assigned.

Qualifications:

There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

Priority Competencies:

• Attention to Detail and Organization: Demonstrates strong attention to accuracy and quality, reviews content carefully, catches errors, and maintains organized systems. Effectively prioritizes and multitasks, and adjusts priorities as needed.
• Growth Mentality: Focused on learning and improvement, open to coaching and training to support problem-solving. Seeks and engages well with feedback.
• Problem Solving: Analyzes problems to identify probable causes; thinks of new possibilities; identifies critical issues and develops options for addressing them; able to incorporate other viewpoints as part of the process of creating solutions.

Additional Qualifications and Experience:

• Prior professional experience, with a focus on development, gift processing, or database coordination.
• Commitment to Project Bread’s mission of preventing and ending hunger in Massachusetts.
• Skilled in working with data and databases, with the ability to quickly learn new technology platforms.
• Proficient in Microsoft Office, especially Excel.
• Highly organized, detail-oriented, and able to manage multiple priorities in a deadline-driven, service-focused environment.
• Strong
• interpersonal and communication skills (verbal and written), with cultural competence and emotional intelligence.
• Able to work effectively both independently and collaboratively.

Additional Requirements:

Working Location: All employees are currently working a hybrid remote and in-office model and are expected to spend at least some time in the office each week. The Development Operations Gift Processing Associate will need to be present in the East Boston office on a regular basis, typically Tuesdays and Thursdays.

COVID-19 Vaccine Policy: For the safety and protection of Project Bread Staff & Constituents we do have a COVID-19 Vaccine Policy that requires all staff to be fully vaccinated per the CDC definition. Accommodation requests will be considered through our normal request process.

Benefits:

Benefits include health and dental, flexible spending accounts, retirement plan with match after one year, fully paid parental leave, life and long-term disability, contributions to commuting costs, professional development, and wellness expenses, and flexible paid time off.

Please apply by completing our application form and uploading your resume and cover letter in MS Word or PDF format.

Review of applications will begin September 22 and continue until the position is filled.

Project Bread is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, gen-der expression, veteran status, height, weight, or marital status in employment or the pro-vision of services. Please contact us at jobs@projectbread.org if you would like to request special accommodations during the interview process.