Operations Associate

Summary

The Fines & Fees Justice Center (FFJC) is seeking someone with strong organizational and administrative skills to join the team as an Operations Associate. This is an entry to mid-level position, perfect for someone looking to expand their career in nonprofit operations within criminal, economic, and racial justice reform. The Operations Associate will work both independently and in collaboration with other members of the operations team to support FFJC staff across all departments in maintaining efficient day-to-day organizational functions, including administrative tasks, project management, and cross-departmental coordination. The selected person will need to be familiar with basic business administration, project management, and nonprofit operational procedures.

This is a full-time remote position with the requirement for occasional travel for in-person meetings and events, including our biannual staff retreats.

About FFJC

Nearly every interaction a person has with the justice system, regardless of guilt or innocence, comes with a bill. But for those without the means to immediately pay up or fight back, one missed payment opens the door to dire, lifelong consequences.

The Fines and Fees Justice Center was founded to end the immoral practice of governments’ using fines and fees to profit off the most vulnerable. We empower state and local efforts to end fees in the justice system, ensure that any fines are fair and equitably imposed, and to end draconian enforcement practices that trap people in an unending cycle of punishment.

FFJC and our partners have achieved over 80 legislative victories, authored two dozen original research and policy reports, and partnered with more than 300 organizations to advance the national fines and fees reform movement.

Job Responsibilities and Opportunities

Reporting to the Operation’s Deputy Director, the Operations Associate will work closely with other members of the team. The selected person will support the team in:

• Project Management
  • Implement project management best practices to enhance productivity and project success.
  • Co-create with various teams to plan, execute, and monitor projects, ensuring successful completion within scope, budget, and schedule.
  • Communicate with project teams as well as senior leadership to keep all FFJC projects aligned with strategic goals.
  • Contribute to internal documentation and knowledge sharing.
  • Support the planning and coordination of online and in-person staff meetings and organizational events.
• Operational Oversight
  • Contribute to process improvement, support updating and documenting of organizational systems, processes, policies and procedures to improve and optimize the organization’s workflow.
  • Develop and implement new solutions, practices and strategies to support the operational effectiveness of FFJC.
  • Draft and manage professional and vendor contracts.
  • Support on leasing of office space.
  • Manage the purchasing process and make organization-wide purchases.
  • Support team-wide technology training and implementation of softwares.
• Human Resources
  • Manage job postings, hiring process and recruitment of new staff.
  • Assist with employee onboarding and offboarding.
• Other tasks, as assigned, that support the operational goals of FFJC.

This role is full-time and remote within the continental United States and must be able to work Monday-Friday 12-4 pm Eastern Time, as well as in line with the necessary times to be fully engaged in and responsive to the Operation Team’s work. The 12-4pm block is the hours during which all staff must be available; the other working hours within the day are flexible according to one’s time zone and the needs of one’s team and the approval of the direct supervisor.

Qualifications

Candidates must meet the following minimum qualifications:

• Minimum of three years of experience in progressively challenging administrative or project management positions, within other non-profit remote organizations.
• Exceptionally strong interpersonal skills with the ability to work with and learn from diverse communities and individuals.
• Excellent problem-solving abilities and a proactive approach to project-related operational challenges.
• Strong organizational skills, attention to detail, and the ability to work independently.
• Excellent verbal and written communication and presentation skills.
• Ability to learn proficiency with technical tools and their applications, such as Project Management (Monday), Google applications, etc.
• Exceptional judgment, professionalism, and discretion in handling confidential and sensitive situations and matters.

Attributes:

• Organized, diligent, proactive, and attention to detail;
• Strong understanding of strategic planning, and equity work;
• Committed to personal and professional growth and constant learning;
• Solution-oriented and strategic thinker;
• Passion for criminal legal system reform;
• Flexible and adaptable;
• Excellent time management skills;
• Sense of humor;
• Have the ability to travel occasionally.

Though not required for the position, a candidate who can demonstrate following may have a stronger application:

• Project management certification.
• Understanding of advocacy work.
• Previous experience working with marginalized communities or with movements for social change.

FFJC encourages and welcomes those who have personal experience with the impacts of the criminal legal system, or the social systems connected to poverty or debt relief, to apply for this role.