Quality Improvement Associate - Northbrook, IL Based Hybrid Position

Come join our JCFS(Non-Profit) Continuous Quality Improvement (CQI) team! Are you a people person and a data person? This Quality Improvement Associate position may include providing guidance and support to staff to drive process improvement through data analysis, report writing, and evaluation. This is a hybrid position based in Northbrook, IL. All new graduates and early career professionals are encouraged to apply!

Knowledge, Skills and Responsibilities:

• Provides individualized attention and support to program level staff and Program Directors on questions of program specification, data collection, and program evaluation processes.
• Serves as a member and/or facilitates program committees.
• Supports a variety of Agency evaluation processes, e.g. satisfaction surveys, internal auditing, program specification, and program evaluation processes.
• Tracks deadlines for improvement plans and action items. Monitors and reports on results.
• Aggregates data, analyzes data, and writes reports for Agency and program-level CQI committees.
• Supports coordination and preparation for Agency Council on Accreditation (COA)’s reaccreditation, self-study materials, and onsite reviews.
• Schedules and coordinates periodic internal audits and focused reviews of compliance with COA standards and regulatory requirements.
• Demonstrates strong attention to detail.

Requirements:

• Bachelor’s degree from an accredited college or university.
• Strong organization, meeting facilitation, professional written and oral communication, and presentation skills.
• Experience with data collection, data visualization, and data management principles, and familiarity with statistic software.
• Must have at least intermediate Microsoft Excel and Word skills.
• Experience working with report writing tools such as SQL, PowerBI, Crystal Reports and Survey Monkey would be a plus.
• This position requires all work to be completed in Illinois with occasional site visits to locations other than Northbrook, IL. Not all site locations are accessible by public transportation and a reliable method of travel within the Chicago metropolitan area is required.

WHAT YOU'LL LOVE ABOUT US:

• Time off: Paid time off varies by position – can include vacation days, sick days, paid federal holidays, and paid Jewish holidays.
• Benefits: Medical, dental, and vision insurance. 401(k) with base contribution and match. Additional health and wellness benefits, financial benefits, professional training, tuition reimbursement, 6 weeks paid parental leave, and much more.
• Compensation: The minimum compensation range for this role is between $45,000 to $48,000 annually, depending on experience.

EEO Statement:

Jewish Child and Family Services is an Equal Employment Opportunity (“EEO”) employer. JCFS prohibits illegal discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, source of income, housing status, military service or discharge status, gender identity, genetic information, or any other protected category established by law, statute or ordinance.

Please visit us at http://www.jcfs.org to apply. Please submit a cover letter and resume to be considered for this exciting opportunity.