Baltimore Program Coordinator - Year Round

POSITION SUMMARY

Urban Alliance is seeking a Program Coordinator to join our team in the Baltimore region to support our Out-of-School (OST) time internship programs. The Program Coordinator is responsible for ensuring the organization provides leadership development training, career readiness workshops and high-quality internships for program participants. They assist in the design of, and are responsible for facilitating weekly leadership training, pre-internship skill-building, and coordinating paid internships with Goldman Sachs 10,000 Small Businesses alumni.

The Program Coordinator is the primary point of contact for mentors and schools, guiding participants as they strengthen leadership skills and gain real career experience. Knowledge of youth leadership development, workforce readiness training, or internship coordination is a plus, especially experience supporting high school students in building career and leadership skills. This position reports to the Program Director.

ABOUT URBAN ALLIANCE

Urban Alliance (UA) believes that all young people deserve equal access to work experience, professional networks, and skills training needed to achieve economic mobility. For over 25 years, UA has provided thousands of young adults from historically excluded communities with the skills, social capital, and career exposure needed to overcome barriers to employment. UA serves as a bridge between young adults, employers, and schools—providing youth people with comprehensive professional skills and digital literacy training, paid internships with local employers, individualized mentoring, and post-high school planning support.

KEY JOB RESPONSIBILITIES

Program Delivery

• Conduct the recruitment of program participants by visiting and facilitating information presentations at Baltimore City high schools and community organizations
• Utilize Urban Alliance’s curriculum and materials to create an engaging, inclusive, and youth-centered learning environment that supports leadership skill development and active participation
• Facilitate leadership development workshops throughout the program year
• Manage the Goldman Sachs 10,000 Small Business internship cohorts and conduct formal evaluations of intern job performance and skill development.
• Develop and sustain meaningful relationships with cohort participants, to ensure they remain engaged and on track to complete both program and internship requirements.
• Ongoing outreach to Urban Alliance Alumni to maintain relationships and assist the Director with program planning.
• Maintain case notes for current and past program participants.

Program Management

• Track and report attendance, participation and internship hours.
• Identify trends, challenges, and opportunities for program improvement based on student data and feedback.
• Work independently and proactively to manage time, follow-through on action items, meet deadlines, and be accountable for expectations.
• Participate in continuous learning and professional development to strengthen youth development and workforce readiness practices.
• Perform other duties as assigned.

QUALIFICATIONS

We’re looking for someone with experience working with high school students and the following skills:

• Bachelor’s degree in education, social work, youth development, or a related field; or equivalent experience.
• 2+ years of experience working directly with high school students, preferably in youth development, education, or workforce readiness.
• Strong facilitation skills with the ability to engage diverse groups of young people in an interactive, supportive learning environment.
• Excellent organizational and time-management skills; ability to balance multiple priorities and meet deadlines.
• Strong relationship-building skills with students, families, schools, and community partners.
• Comfort with data tracking and reporting; proficiency with Microsoft Office and willingness to learn Salesforce or similar systems.
• Flexible and collaborative team player who can also work independently.

We’re especially interested in candidates who also bring:

• Experience working in Baltimore City schools or with Baltimore-based youth-serving organizations.
• Familiarity with workforce readiness training, leadership development, or internship programs.
• Background in coordinating programs that combine academic, professional, and social-emotional skill development.
• Knowledge of local industries and small business networks (experience with healthcare or 10,000 Small Businesses alumni partners a plus).

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Urban Alliance is a racial and social justice organization committed to creating a diverse, equitable, and inclusive workplace. Urban Alliance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Applicants from all underrepresented groups, including people of color, members of the LGBTQ+ community, and DACA recipients are encouraged to apply.

COMPENSATION AND BENEFITS

At Urban Alliance one of our core values is taking care of each other, and this includes offering competitive benefits, paid time off, and options for remote work. The salary for this position is between $51,000 and $58,000 depending on experience. In addition to having paid time off between December 25th and January 1st, earn up to 18 days of paid time off (PTO) plus 10 paid federal holidays, 5 sick days, as well as birthday and diversity paid holidays. After 3 years of employment, additional PTO days are provided. Depending on the calendar, additional paid closure days and early closure days are established each year. Our benefits include a comprehensive health plan with 90% individual healthcare coverage for employees; 403(B) retirement plans with a 3% match; pre-tax commuter, health, and childcare benefits; and whole life insurance.