Sr. Director, Digital Product

Title: Sr. Director, Digital Product

Reports To: Chief Technology Officer

Location: Home Based Office (US)

Status: Full time; Exempt Start Date: Immediate

Salary Range*: $160,000 - $180,000 (M4/B10)

Facing History & Ourselves uses lessons of history to challenge teachers and their students to stand up to racism, antisemitism, and other forms of bigotry and hate.

Millions of educators come to facinghistory.org to find accessible and trustworthy resources. We are seeking an impassioned product leader to help those educators more easily find what they need, as well as to help us create new valuable features and experiences.

Position Description

The Sr. Director, Digital Product is a strategic leader who will drive the vision, strategy, and execution of our digital experience that serve Facing History’s diverse audience of educators, students, and supporters. This role combines hands-on product management work with team leadership responsibilities, overseeing a cross-functional team of designers, researchers, engineers, and analysts.

You will lead product strategy and roadmap development while managing a team of 4-5 direct reports, including leaders of design, engineering, project management, analytics and customer support. Working at the intersection of user needs, organizational mission, and technical capabilities, you will ensure that our website drives meaningful engagement and supports Facing History’s educational impact. As part of the Technology team, you’ll join a culture that values flexibility, a growth mindset, and humor as we navigate the organization’s evolving needs.

This role requires strong data literacy and analytical thinking, as you will be partnering with a data analyst to improve our data infrastructure and using insights to inform product decisions and measure success.

Who You Are

You are a strategic thinker and empathetic leader who thrives when building digital products that create meaningful impact. You consistently demonstrate accountability, resilience, and a commitment to building trust and strong relationships across diverse stakeholders. You have a passion for both the craft of product management and the art of team leadership, seamlessly moving between hands-on product work and people management.

You approach challenges with curiosity and rigor. You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You know timelines matter, but delivering outcomes matters more.

You are a collaborative leader who empowers others to do their best work. Your team management style balances mentorship and accountability, creating an environment where diverse perspectives are valued and team members can grow in their careers. You understand that great products come from great teams, and you invest in both.

You are committed to equity and inclusion, embedding these principles into every aspect of your work. You bring a balance of strategic vision, technical acumen, and a people-first approach to everything you do.

Who We Are

The Technology team is collaborative, supportive, and flexible. We are customer focused and appreciate our role in supporting the work and mission of Facing History and Ourselves. We embrace a growth-mindset, are able to pivot/adapt to changes, and are good natured in our approach to shifting priorities. We value the strengths we each bring to our team. We deal with complex and sensitive issues, and work to maintain professionalism and a good sense of humor, too.

What you’ll do:

Product Strategy & Management (40%)

• Lead product vision, strategy, and roadmap development for Facing History's digital platforms and tools
• Drive hypothesis-based and outcome-focused product development
• Partner with stakeholders across the organization to align digital product priorities with organizational goals and user needs
• Define and track key performance indicators (KPIs) and success metrics for facinghistory.org
• Be an org-wide advocate for our website, team, and values
• Work closely with engineering to ensure technical feasibility and optimal implementation of product features
• Advocate for user-centered design principles and data-driven decision making across the organization

Team Leadership & Management (35%)

• Lead and mentor a cross-functional team of five direct reports (i.e., design, engineering, project management, analytics, and customer support)
• Foster a collaborative team culture that values diverse perspectives and promotes professional growth
• Coordinate cross-team initiatives and ensure effective communication and alignment
• Advocate for team needs and resources with senior leadership
• Support team members in developing their skills and advancing their careers
• Build and maintain strong working relationships across the organization

Data Infrastructure & Analytics (25%)

• With the help of a data analyst lead, establish and maintain robust data infrastructure to support data-informed decision-making
• Build and maintain dashboards and reporting systems for digital product performance monitoring
• Use behavioral analytics, A/B testing, and other quantitative methods to optimize product experiences
• Ensure compliance with data privacy regulations and best practices

Essential Skills, Qualifications and Competencies

Facing History understands that restrictive job requirements may exclude historically marginalized groups from applying to jobs for which they are qualified. We take an equitable and holistic screening approach. If you feel you have demonstrated experience and expertise relevant to perform this role, please don't hesitate to apply!

• 7+ years of experience in product management in an agile environment, with at least 3 years in a leadership role
• Proven track record of managing and developing cross-functional teams
• Strong expertise in data analysis, including experience with analytics tools such as Google Analytics, Segment, Tableau, Looker, or similar platforms
• Strong analytical and problem-solving skills
• Exceptional communication and presentation skills, with experience presenting to senior leadership
• Proven project management skills with a track record of delivering complex products on time and within scope
• Experience in nonprofit, education, or mission-driven organizations preferred
• Familiarity with web technologies, CMS platforms (especially Drupal), and marketing automation tools (HubSpot) preferred
• Commitment to advancing equity, inclusion, and accessibility in all product practices

Benefits Summary: In addition to meaningful and rewarding work, Facing History provides an excellent and competitive compensation and benefits package including medical with a fully employer-sponsored health reimbursement account (HRA), dental, vision, life & AD&D, long-term & short-term disability insurance, 403(b) retirement plan with a discretionary organizational contribution, generous paid time off, an employee assistance program, travel assistance plan, pre-tax commuter spending accounts, flexible spending accounts, voluntary Colonial Life group plans, robust wellness programs through aHealthyMe, an employee discounted marketplace through BenefitHub, weekly virtual yoga and meditation, 403(b) advisement, and a friendly work environment.

Facing History values a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. We are an Equal Employment Opportunity Employer.

Facing History’s Commitment to Workplace Inclusion. At Facing History, we honor and value the uniqueness of each and every human being. Our strength as an organization that provides and distributes educational content and pedagogy to teachers across the globe is directly tied to our diversity of staff, leadership, educators, students, scholars, and volunteers. Our commitment is to treat individuals with dignity and to build and maintain a community of full participation, inclusive of the voices, needs, and contributions of all. As an organization, we are deeply aware of the legacies of injustices that persist in society and in the workplace, and we value and promote diversity, equity, and inclusion in their association with excellence.

Remote-first/Hybrid Work Model (US Home Based): Facing History and Ourselves operates in a remote-first/hybrid work model, allowing staff flexibility in both schedules and work locations. This particular position is home-based. Some travel is required.

*We strive to offer competitive salaries commensurate with experience in a similar position. New hires are typically brought into the organization at a salary range between the minimum and midpoint depending on experience and in alignment with internal parity.