Manager of Individual Giving

Department: Development

Position Title: Manager of Individual Giving

Reports to: Director of Development

Classification: Full-time, Exempt

Salary Range: $75,000 - $80,000

Location: In-Person, 3515 Wisconsin Ave NW, Washington, DC 20016

Position Description:

The Manager of Individual Giving is an organized, tech-savvy and highly motivated individual with an eagerness to support The Washington Ballet in raising the funds required to further the organization's mission and growth strategy, reporting to the Director of Development.

The Manager of Individual Giving supports the development department's mission by helping to build and sustain longstanding relationships with the ballet's supporters, including managing and implementing the annual operating plan related to annual giving. They provide oversight, and strategic direction in recommending, organizing, directing, and implementing activities and programs for annual giving; manage and maintain all gift, event, and donor data in the TWB's Tessitura database; reconcile fundraising data with the finance department; coordinate the gift acknowledgement process; assist in general development administration and events; and attends all performances and events as a team representative.

Key Job Duties:

Gift Processing & Financial Reconciliation

• Ensure accurate and timely processing of all financial gifts to The Washington Ballet by entering gift and constituent information into the donor database system and issuing donor acknowledgements for one-time and monthly donations.
• In coordination with relationship managers, ensure pledge payments are received according to gift installment plans by pulling regular reports on pledge balances and issuing invoices.
• Draft acknowledgment letters that reinforce The Washington Ballet's mission, thank supporters, and provide appropriate tax information, using templates.
• Reconcile revenue figures with finance department to ensure accurate management of data for contributed revenue.

Database Management & Reporting

• Generate established reports from the donor and patron database.
• Ensure the cleanliness of data by regularly updating constituent record in the Tessitura database.
• Conduct bulk uploads of actions and appeals within database to ensure accurate and timely records.
• Proactively track campaigns, funds, and appeals within donor database to allow for accurate reporting.
• Identify potential new fundraising prospects, through internal database mining, daily reports, and external research
• Collaborate with the development team's use of campaigns, dashboards, and reports for tracking and analysis
• Create manages, and reconciles the annual fund donation campaign and opportunities on external platforms
• Manage assigned donor portfolio and member list
• Coordinate donor recognition

Donor Engagement

• Manage a portfolio of donors and prospects under $2,500, including Friends of TWB, Jete Society, ticket donations, and designated campaign contributions (i.e. Dance for PD)
• Collaborate with and supports the Development team on portfolio moves management and donor engagement strategies
• Actively seek opportunities to personally connect with current and prospective donors with a focus on increasing engagement, donations, and membership
• Collaborate with Marketing and School staff on donor engagement opportunities

Event Management

• Manage and lead benefits events, which can include Studio Session, Lunch & Learns, Trainee Open Rehearsals from start to completion. Manage invitations, contracts, and follow-up processes for other members of the Development and Leadership Team.
• Execute select special fundraising events (Nutcracker Tea Party, etc.)
• Collaborate with Marketing staff on event communications, donor invitations, solicitations, and other development communications
• Serve as a primary contact for donors, providing concierge service prior to and during events
• Manage concierge experience elements and sponsor benefits fulfillment for individuals in portfolio

General Development Administration

• Manage and implement general membership and Family Circle programs through written appeals and cultivation events.
• Conduct research to support development team members, including donor prospect and grant research.
• Ensure the development team is equipped with essential tools by monitoring key application subscriptions and professional services, and maintaining inventory of letterhead, envelopes and other stationery.
• Support the development team members on grant and funder reporting and benefits tracking.
• Assist the Director of Development and department in expense tracking.
• Draft gift agreements and proposals to support the development team, as necessary.
• Enter gift and constituent information into the donor database system, as needed.
• Provide training to new staff and volunteers to ensure the consistent and successful execution of fundraising activities
• Collaborate with the Senior Manager of Development to prepare and manage giving vehicles, including Donate2
• Actively participate in creating a work culture that embodies the core values of TWB; Creativity, Commitment, Communication, Collaboration, Compassion, and Community.

Required Skills and Knowledge:

• Bachelor's Degree
• Ability to be a collaborative team player, committed to the success of the department and the organization
• Ability to handle confidential records with confidentiality and discretion
• Flexibility on nights and weekends required for events and performances
• Excellent verbal and written communication skills
• Experience with direct mail
• Experience with Tessitura or other CRM platforms
• Excellent skills in organization, prioritizing tasks, and attention to detail
• Proven successful project management and relationship-building skills
• Basic understanding of budgetary principles and best practices in fundraising
• Proficient in Google Workspace and Microsoft Office

Equal Opportunity Statement

The Washington Ballet is dedicated to fostering a welcoming environment in all aspects of its work, from artistic performances and ballet education to community engagement and workplace culture. We prioritize presenting artists and perspectives that reflect the dynamism of DC. Through our community partnerships and campus locations, we intentionally bring opportunities to communities throughout the DMV, ensuring fairness in hiring and employment practices.

Benefits

• Employer-paid health, vision, and dental insurance
• Short Term Disability and Life Insurance fully paid by TWB
• 403b Retirement Plan Option for Employee's Pre-tax & Roth Contributions
• Two weeks annual leave +10 holidays + 2 personal days+ floating holiday
• Six sick days annually
• Free adult ballet classes
• Access to discounted tickets to performances

• Employer-paid health, vision, and dental insurance
• Short Term Disability and Life Insurance fully paid by TWB
• 403b Retirement Plan Option for Employee's Pre-tax & Roth Contributions
• Two weeks annual leave +10 holidays + 2 personal days+ floating holiday
• Six sick days annually
• Free adult ballet classes
• Access to discounted tickets to performances