Assistant Director, Creative Services

The Assistant Director, Creative Services supports the Communications Director and Executive of Community Impact with leading visual design, brand management, and creative strategy across print, digital, and web platforms to ensure all communications align with the organization’s vision, mission, and strategic goals.

Key Responsibilities

• Provide graphic design oversight and lead the creation of visual content across print and digital platforms.
• Support web design and content updates, ensuring visual consistency, accessibility, and user-friendly layout.
• Coordinate with the Director of Strategic Communications to ensure visual messaging aligns with the agency’s strategic priorities.
• Produce visuals and creative support materials for campaigns, presentations, reports, events, and outreach.
• Maintain and enforce visual brand standards, templates, and usage guidelines across all departments and platforms.
• Collaborate with internal teams to develop materials that support programming, community engagement, and partner communications.
• Design and order organizational swag (e.g., apparel, event materials, promotional items), ensuring alignment with brand identity and managing production timelines and vendor relationships.
• Lead and promote the Potter the Otter brand, including:
  • Book and collateral development, updates, and reprints
  • Managing inventory and coordinating distribution of books and materials
  • Overseeing design and production of new Potter-branded educational and promotional items
  • Supporting and maintaining brand partnerships
  • Supporting sales and marketing strategy related to Potter merchandise
  • Maintain organized systems for managing creative assets, collateral inventory, and distribution logistics.
• Collaborate on the development of branded materials for all campaigns and communications
• Oversee design consistency across all media (print, digital, events, merchandise, etc.).

• Bachelor’s Degree in communications, design,or marketing, OR a minimumof 3 years

of communications, design,or marketing experience.

• Experience in the public/nonprofit/government sector a plus
• Bilingual a plus (Spanish, Vietnamese)