Medicare Specialist

Medicare Specialist

The Massachusetts Municipal Association (MMA) and the Massachusetts Interlocal Insurance Association (MIIA) are seeking a Medicare Specialist to join the MIIA Health Benefits Trust Team.

About MMA: The nonpartisan Massachusetts Municipal Association (MMA) provides an array of services to its member cities and towns statewide, including advocacy, education and training, research and analysis, and publications and information programs. As the voice of local government in Massachusetts, the MMA works to advance the interests of all cities and towns.

About MIIA: The Massachusetts Interlocal Insurance Association (MIIA) provides property, liability, workers compensation, and group health insurance to cities and towns in Massachusetts. MIIIA is a non-profit organization and a subsidiary of Massachusetts Municipal Association (MMA).

About MIIA Health Benefits Trust: The Trust provides insurance coverage for the employees and retirees of 180 cities, towns, and other municipal entities in Massachusetts. The Trust is the largest municipal joint purchasing association in New England and one of the largest and most successful in the nation.

About the position: The Medicare Specialist is responsible for managing Medicare eligibility and enrollment processes for the Health Benefits Trust’s (HBT) Medicare population. Acting as a Medicare subject matter expert, this role supports subscribers and account contacts through education, technical assistance, and enrollment management, ensuring compliance with all relevant regulations. They serve as the primary liaison for Medicare subscriber accounts and provide training and ongoing technical support to both new and existing account contacts. The Medicare Specialist handles most Medicare enrollments and verifies eligibility for retirees over age 65 and disabled individuals under 65. Maintain up-to-date knowledge of Massachusetts General Law Chapter 32B related to Medicare and Centers for Medicare & Medicaid Services regulations and compliance standards.

Qualifications: The candidate should be highly motivated with a commitment to meet office needs and provide excellent service. Medicare knowledge is required. Non-profit, municipal government office knowledge is preferred. Basic computer skills skills required: MS Office and Google Suite knowledge is preferred.

Work environment: Our offices are located in Boston’s Government Center neighborhood. The position offers a starting salary of $75,000, terrific benefits, and a great collaborative work culture. Our office utilizes a hybrid-work schedule. If you are ready to devote yourself to work on behalf of our member cities and towns, then this position may be for you.

How to Apply: Please send a PDF of your cover letter and resume to: hr@mma.org

We are committed to diversity in the workplace and we are proud to be an equal opportunity employer. Diverse candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, genetics information, pregnancy or pregnancy-related condition, disability, age, or military or veteran status.