Data and Evaluation Manager

POSITION SUMMARY

Urban Alliance is seeking a Data and Evaluation Manager who will be responsible for managing the program-related content of the Salesforce database. This role will work closely with regional team members to ensure program data is entered accurately, on time, and is accessible for reporting. This role will perform quality control and data hygiene tasks, and coordinate documentation, training and follow-up with team members involved in program activities. The Data and Evaluation Manager will create and utilize Salesforce reports and dashboards to monitor program delivery and drive program development and improvement, as well as grant acquisition.

The Data and Evaluation Manager is excited by opportunities to use technology to optimize processes and ensure data quality, and understands the balance between field-driven solutions and scalable processes and tools. The successful candidate will possess strong methodological, analytical and project management skills, with a proven track record of supporting data management and program evaluations, as well as a willingness to learn.

The Data and Evaluation Manager will report directly to the National Director of Evaluation and will collaborate closely with national and regional program teams to drive impact at scale.

ABOUT URBAN ALLIANCE

Urban Alliance (UA) believes that all young people deserve equal access to the work experience, professional networks, and skills training needed to achieve economic mobility. For over 25 years, UA has provided thousands of young adults from historically excluded communities with the skills, social capital, and career exposure needed to overcome barriers to employment.

UA serves as a bridge between young adults, employers, and schools—providing youth people with comprehensive professional skills and digital literacy training, paid internships with local employers, individualized mentoring, and post-high school planning support.

KEY RESPONSIBILITIES

As the Data and Evaluation Manager, you will:

Data Management

• Oversee programmatic data including data pipeline process, data collection, data entry, data cleaning and quality assurance, data extraction and manipulation
• Manage all program-related data in Salesforce database
• Identify and understand gaps in data; work with staff to address missing or inaccurate information
• Create and execute plans to enter, migrate or update historical and current data as needed

Collaboration and Training

• Create reference materials, conduct training, and provide technical assistance for staff related to program data collection, entry, quality, and use
• Support an internal culture of learning and increase staff data literacy and capacity to monitor programmatic data

Analysis and Reporting

• Create and maintain Salesforce reports and dashboards that allow staff to monitor programmatic progress, completion, trends, outputs, and key performance indicators
• Respond to internal requests for additional data, reports, and/or analysis
• Support external reporting and compliance needs related to donor communications, grant deliverables, and other external reporting

Evaluation

• Support program evaluation process including planning, execution, capture and reporting of key metrics
• Contribute to the creation of evaluation tools including forms, surveys, assessments, and the organization and storage of data sets

QUALIFCATIONS

• Bachelor’s degree in related discipline
• At least three years of relevant work experience, two of which must be in a role requiring data management; prior non-profit experience preferred
• Expert level proficiency in Microsoft Excel
• Advanced proficiency in Salesforce, including fundamental understanding of database operations with ability to quickly learn system customizations
• Significant experience in data management including collection, entry, quality control, manipulation, analysis, and reporting
• Ability to analyze information, summarize findings, and present actionable recommendations to diverse audiences
• Knowledge of program evaluation principles and practices; experience conducting evaluation and utilizing results to inform program development and improvement
• Proven project management skills and ability to prioritize, multitask, and work independently to manage multiple concurrent projects
• Excellent communication skills with demonstrated ability to train and support staff across multiple locations

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Urban Alliance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Applicants from all underrepresented groups, including people of color, members of the LGBTQ+ community, and DACA recipients are encouraged to apply.