Call for Expression of Interest-Community Led monitoring Experts (CLM Experts)

Background

Recipients of care and their communities are a first and central resource to address public health challenge. Through local community-led monitoring (CLM), recipients of care channel their expertise into action by documenting emerging health issues, showcasing gaps and disparities in accessibility, affordability, and acceptability, and working with local providers to co-create solutions to overcome barriers to health. In more than 30 countries, ITPC has documented the role of community-led monitoring in catalyzing greater differentiation of service delivery, increasing use of communications technology in health services, and in improving supply chain management and multi-month dispensing. Further adoption and integration of CLM in local health service delivery can help country health programs to better tailor prevention and treatment services to population needs, achieve higher rates of utilization and retention, and produce better population-level health outcomes with more effective and efficient use of resources.

The Community-Led Monitoring TA programs aims to provide technical support to increase the scale and quality of CLM mechanisms and across the three diseases. CLM is defined as the models or mechanisms by which service users and/or local communities gather, analyze and use information on an ongoing basis to improve access to, quality and impact of services, and to hold service providers and decision makers to account. For instance, CLM mechanisms include community scorecards used to assess health facilities, patient satisfaction surveys, complaint and grievance mechanisms, treatment observatories and social audits, resource and budget tracking and responding to human rights violations. While some countries have started to invest in CLM, most notably community treatment observatories and human rights monitoring mechanisms, CLM of prevention services across the three diseases remains largely unexplored.

The Global Fund, UNAIDS and other technical partners have named ITPC and its partners as one of prequalified community partners tasked with implementing short-term CLM Technical Assistance program, in countries across the globe.

Objectives

ITPC is seeking consultants to deliver technical assistance to a variety of partners (communities, CCM’s, other stakeholders) in order to:

1) Improve uptake and use of CLM by strengthening the capacity of communities to gather, analyze and use granular data on availability, accessibility, acceptability, affordability and quality of HIV, TB and malaria prevention and treatment services;

2) Strengthen integration of CLM into disease responses through improved linkages to national strategies, particularly around prevention, care and treatment programs for vulnerable and key populations in HIV, TB and malaria programs, and improve program quality;

3) Generate evidence on the impact of CLM on service delivery and service access, collaborating with technical partners, donors and communities to capture best practice approaches, and contribute to the global body of knowledge as well as regional communities of practice.

This involves working closely with communities affected by HIV, TB and malaria, as well as with the Global Fund, PEPFAR, UNAIDS and its partnership. Assignment offers the unique opportunity to help channel resources to under-served communities directly adversely affected by multiple pandemics and diseases. It is perfect for an independent but collaborative person with a ‘can do’ attitude and experiences working at the grassroots and/or national level on health.

Expected Outcomes and deliverables

The deliverables of short/mid -term consultancy on Technical Assistance for CLM are:

1. Plan for provision of TA: by working alongside the country partners to finalize their workplan and agree upon learning objectives, source and/or develop the necessary materials; and calendarize the work;
2. TA Delivery: Provide the necessary technical support as requested by the country
3. Reporting on TA provided: complete a brief (2 page) write up for ITPC on the nature of the TA provided, the outcomes, and recommendations for next steps.

As a result, as community-led monitoring becomes funded through grants and contracts from US PEPFAR, the Global Fund and others, community partners will have access to training, support and technical inputs in designing and implementing CLM and in using CLM-generated data for engagement and advocacy with health facilities and government partners.

Consultancy Duration and Period

Consultancies are short term, from 15 days to 3 months, during the year.

Qualifications

• An advanced university degree in public health, economics, business, international / public affairs, or any relevant discipline; or an equivalent combination of academic/professional qualifications and experience;
• At least 10 years of relevant work experience;
• International experience, including in an international organization, non-profit or private sector involved in global health;
• Experience working in community-led monitoring, organizing, advocacy and/or service delivery in different contexts;
• Experience and proven ability to work as part of a team to meet targets or deadlines and deliver results within given timeframe;
• Experience synthesizing information and communicating effectively and in a timely manner with important stakeholders.

Experience

• • Experience drafting and finalizing high-quality summaries, written reports and presentations for diverse audiences;
  • Degree of knowledge and familiarity with Global Fund processes;
  • Proven project coordination experience across different geographic regions/time zones;
  • Ability to work independently in a flexible and virtual NGO environment;
  • Experience implementing or creating policy around community-led monitoring and/or community systems strengthening;
  • Experience working on human rights and/or gender aspects of HIV, TB and/or malaria; or experience working on broader human rights and/or gender issues;
  • Hands-on experience in countries implementing Global Fund grants;
  • Monitoring and evaluation experience;
  • Data management experience.

Skills

• • Strong writing skills, including for TORs, project summaries, progress updates, case studies, advocacy reports and messages, etc;
  • Solid speaking and oral communication skills;
  • Able to work and communicate with colleagues in a variety of cultures and contexts, with respect for all;
  • Able to engage with policymakers and officials in challenging environments;
  • Able to adapt quickly to changing contexts, prioritize on an ongoing basis, and deliver on deadline;
  • Strong technical experience in community-led monitoring principles and practices;
  • Strong knowledge of service delivery approaches;
  • Strong orientation to the unique needs of key populations and PLHIV;
  • Robust network of relevant expert in both Global North and South;
  • Superior verbal and written communication skills in English;
  • Familiarity with MS office suite;
  • Proficiency with creating compelling presentations, including through using visuals, charts, graphs, etc.

English, French, Spanish, Portuguese and Russian speakers are encouraged to apply

English, French, Spanish, Portuguese and Russian.