Reception Volunteer - Disability Nonprofit

Program Overview

Our Reception/Information & Referral Team is the welcoming face of the Dayle McIntosh Center which offers information to the community about our services. They play an important role in creating a positive experience for everyone who connects with DMC and ensure everything is running smoothly.

Responsibilities

Welcome visitors to the Dayle McIntosh Center and offer accommodation assistance if needed.

Answer incoming phone calls, connect calls to team members, and take messages.

Log all phone communications and provide notes to the Reception team after every shift.

Respond to inquiries for information and locate and provide resources.

Assist with scanning, copying, filing, data entry, and mailing support as needed.

Notify team members when consumers arrive for appointments.

Help keep a neat and organized reception area.

Update our community resource lists.

Translate housing resources into different languages.

Desired Qualities

Proficiency in Spanish or American Sign Language (ASL)

Comfortable using basic office equipment and Microsoft Windows

Friendly attitude and a reliable team member

Requirements

Complete the interview, pass a background check, and attend orientation

Wear a face mask in the office

Log volunteer hours after every shift

Keep the Volunteer Coordinator informed about any changes or concerns

Minimum 4 hours of service per month

Maintain the confidentiality of Dayle McIntosh Center information

Schedule

Flexible scheduling: Shifts available on Monday through Friday from 8:30 am to 5:00pm

People with disabilities and older adults are encouraged to apply!

To apply, please visit: https://daylemc.galaxydigital.com/need/detail/?need_id=929940