Office Assistant - Emailing and Calls

About Us

DEFEND is a volunteer-run nonprofit dedicated to protecting children and other vulnerable people online. Our mission is to reduce online risks through education and technology to create safer digital spaces.

Role Description

As an Office Assistant, you will provide essential support to multiple teams within DEFEND by managing administrative tasks that contribute to our efficiency and impact. This is a virtual role that involves handling emails, making calls, updating documents, and other tasks as needed.

This is an ideal position for someone looking to contribute to a meaningful cause while developing administrative skills in a professional environment.

Key Responsibilities

• Manage emails, make calls, and assist with other general office tasks.
• Update, organize, and maintain documents, primarily in Google Docs, ensuring accuracy and completeness.
• Handle various tasks that enhance team efficiency, such as scheduling meetings and setting up organizational tools.
• Manage sensitive information professionally, maintaining confidentiality in all communications and document handling.
• Collaborate with team members to ensure tasks are completed on time and meet project needs.
• Keep records of completed tasks, communications, and updates to ensure smooth project flow and team communication.

Qualifications

• Excellent written and verbal communication skills for professional interactions via email and phone.
• Organized and detail-oriented, with the ability to manage multiple documents and tasks accurately.
• Ability to handle and protect sensitive and confidential information with integrity and discretion.
• Reliable and capable of working independently, managing tasks within a flexible 3-4 hours per week.
• Comfortable with a dynamic work environment and open to taking on new tasks as needed.

How to Apply:

If you are interested in joining our team, please send your resume and a brief cover letter to hr@helpusdefend.com.