Emergency Department Patient Ambassador - MacNeal

Earn resume-building field experience while enhancing the hospital experience for our patients and families by providing assistance in the fast-paced environment of the Emergency Department. A volunteer’s role in the Emergency Department is to bring a smile and lend a helping hand in ways that increase the comfort and care provided to patients and their families while they wait.

VISIT OUR WEBSITE TO COMPLETE THE ONLINE VOLUNTEER APPLICATION https://www.loyolamedicine.org/about-loyola/volunteer-services

This opportunity is available on weekdays, evenings and weekends. Volunteers are asked to commit to at least one 4-hour shift each week for six months.

Volunteers will proactively visit with patients in assigned units, including the Emergency Department, to assist with non-medical needs.

Volunteers will:

• Check in with the charge nurse at the beginning of their shifts and periodically throughout their shift in order to receive direction on which patients and families would benefit most from their attention.
• Provide support services to Emergency Department staff, per instruction or request as they provide care in the Emergency Department
• Serve as a liaison between a patient’s family and the Emergency Department staff, providing clear communication for all participants
• Ensure sufficient and appropriate information exchange so that patients, families and visitors are comfortable during the necessary waiting periods.

Volunteers must be able to serve at least one 4-hour shift for a minimum of six consecutive months. We are unable to accept short-term or summer-only volunteers.

QUALIFICATIONS

Volunteers must:

- complete the online volunteer application and screening process

- have patience and a desire for working with children

- be at least 18 years old and have completed high school

- commit to serving at least one day per week, same day and time each week, for six or more months

Visit our website to complete the online volunteer application: https://www.loyolamedicine.org/about-loyola/volunteer-services