Process Improvement Coordinator (Volunteer)

Process Improvement Coordinator (Volunteer)

Commitment: 5–10 hours per week | Minimum 6-month commitment

Location: Remote

About A Free Bird

A Free Bird is a 501(c)(3) nonprofit organization based in New York City. We empower children diagnosed with cancer to explore their artistic passions. By combining creativity with structured programs, we help young people build resilience and growth through art.

Role Overview

The Process Improvement Coordinator plays a key role in analyzing workflows, identifying inefficiencies, and implementing innovative solutions to enhance organizational productivity. This role blends process optimization with AI-driven tools, digital dashboards, and data analysis to drive continuous improvement across teams.

Key Responsibilities

• Analyze workflows and processes to identify bottlenecks and inefficiencies
• Implement process improvements using AI tools and digital platforms
• Maintain dashboards, reporting systems, and performance tracking tools
• Collaborate with HR, Operations, and other teams to standardize and optimize processes
• Provide recommendations that enhance productivity, communication, and team efficiency

Skills & Qualifications

• 1–2 years of experience in process improvement, business operations, or workflow analysis
• Strong analytical and problem-solving skills with attention to detail
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Google Workspace
• Ability to quickly learn and apply AI tools and digital platforms (training provided as needed)
• Excellent communication and collaboration skills

Why Join Us?

• Gain hands-on experience in process improvement within a nonprofit setting
• Apply AI tools and digital solutions to real-world organizational challenges
• Build portfolio-ready examples of workflow analysis and productivity improvements
• Work remotely in a flexible, collaborative environment while supporting a meaningful mission

How to Apply

Please send your resume and a brief note highlighting your interest in process improvement to hr@afreebird.org with the subject line: Process Improvement Coordinator Application.