FTAAAD's Long-Term Care Ombudsman Program needs volunteers to advocate for residents in long-term care. Trained volunteer representatives of the Long-Term Care Ombudsman Program visit residents in nursing homes or other long-term care facilities and establish a regular presence in the facility. They provide information about resident rights, quality of care, and quality of life to residents and family members. Volunteers also observe conditions, advocate for residents, and handle simple complaints. For more information, contact Karrie Erick at 423-979-2599.