Hospitality Cart & Family Room - Johnston Willis Hospital

Hospitality Volunteer at Johnston-Willis Hospital

Location Information:

HCA Johnston-Willis Hospital

1401 Johnston Willis Dr

Richmond, VA 23223

Volunteer Position Purpose:

Volunteers will assist with day-to-day operations of the Ronald McDonald House Charities of Richmond (RMHC Richmond) Family Room Program and Hospitality Cart Program at HCA Johnston-Willis Hospital.

Volunteer Duties & Responsibilities:

• Engage with patients and families by providing hospitality, access to food, activities, and other RMHC Richmond offsite programming or support services.

• Family Room: Greet families and grant them access to the Family Room.Monitor and maintain the space (restocking snacks and coffee and performing light housekeeping). Track numberof families utilizing the space.

• Hospitality Cart:Distribute items to families in the Neonatal Intensive Care Unit (NICU) and Mother Infant Unit (MIU). Track number of families utilizing the service,

• Collaborate with RMHC Richmond staff to receive deliveries and ensure adequate stock of supplies.

Qualifications, Skills, & Requirements:

• Must be 18 years of age or older.

• Must be friendly, outgoing, and kind with an excellent understanding of and ability to follow professional and personal boundaries.

• Comfortable volunteering in a medically intensive pediatric service area.

• Effective communication skills, ability to communicate with adults and children. Ability to follow written and verbal instructions.

• Prior experience with children, personally or professionally, preferred.

• Must be willing to represent Ronald McDonald House Charities of Richmond while serving onsite at Medical Hospital Facility/Center.

Time Commitment:

Volunteers must be able to commit long term (at least 6 months). Each volunteer must attend at least two shifts per month. Shifts are flexible based on availability and typically take an hour and a half to two hours.

Other Information:

• Volunteers are required to complete onboarding/training with RMHC Richmond and HCA Johnston-Willis Hospital.

• Volunteers must successfully complete a Criminal Background Check and T-Spot Test (Tuberculosis Screening).

• Face masks covering the mouth and nose are required in specific parts of the hospital.

• Beginning in November, volunteers must have proof of Flu Vaccination on file with HCA Johnston-Willis Volunteer Services.

• Must be comfortable standing or walking for long periods of time. Ability to lift/carry items that are at least 25 pounds.

How to get involved:

Individuals interested in becoming a Hospitality Volunteer at Johnston-Willis Hospital should apply online. Click here to access the application form. Once an application has been submitted, it takes about six to eight weeks to complete onboarding and training.

Please direct any questions to the RMHC Richmond Volunteer Services Manager:

Madison Moser (she/her)

madison@rmhc-richmond.org

804-355-6517 ext. 207