Operations Specialist

Ready to make an impact – and have the most fun of your career?

Welcome to DH, a social impact communications and creative agency committed to making the communities we serve more connected, safe, healthy, just and prosperous for everyone.

We work with a diverse list of organizations across the Northwest and beyond, including clients in health care, economic development, consumer brands, government, nonprofits and more. Our team includes brand strategists, public affairs professionals, designers, and copywriters, not to mention musicians, painters, paddle boarders, parents, dog lovers and bakers. Because that part of life is just as important as work.

DH fosters an inclusive and equitable environment, valuing diverse voices and actively working to dismantle all forms of systemic oppression. We acknowledge historical marginalization and strive to create space for all identities within our agency and beyond. Our culture promotes authenticity and respect, recognizing that diverse perspectives enhance creativity, problem-solving and communication for more accessible, culturally responsive and impactful work.

We’re committed to making DH a place where people can create the best work of their careers and make a positive impact on the world. If that sounds like a good fit for you, read on.

OVERVIEW OF THE POSITION

The Operations Specialist plays a key role in supporting the daily operations that keep DH running smoothly and efficiently. This position is perfect for someone who thrives in a fast-paced, creative environment and enjoys bringing order and structure to a dynamic agency setting.

You will handle a variety of office operations and administrative tasks including coordinating meetings, managing supplies, supporting technology needs (internal help-desk and troubleshooting), travel logistics, and internal events. You will also provide light support to our finance and HR teams, helping with billing, onboarding, and other process-oriented work.

This role is highly collaborative, working closely with the partners, leadership team and staff across departments to streamline systems, improve workflows, and enhance the employee experience. The right candidate will bring a proactive mindset, attention to detail, and a genuine interest in making sure people have what they need to do their best work.

REQUIREMENTS

• One to three years of experience in operations, office management, or administrative support
• Associate degree in business administration or related field preferred; equivalent experience considered
• Strong proficiency with Microsoft 365 (Outlook, Teams, SharePoint, Word, Excel) and comfort using both Mac and PC systems
• Excellent organizational and time management skills with the ability to juggle multiple priorities
• Strong communication skills, written, verbal, and interpersonal, with a service-oriented approach
• Demonstrated commitment to diversity, equity, and inclusion (DEI) principles
• Ability to assess systems and processes and contribute ideas for improving efficiency
• A proactive problem-solver who brings positivity, flexibility, and care to every task
• Multilingual abilities are a plus

BENEFITS & PERKS

• Comprehensive benefits package including medical, dental and vision insurance
• Life and disability insurance coverage
• 401(k) with matching contributions
• Generous paid time off, including holidays and vacation days
• Opportunities for professional development and growth
• A collaborative and inspiring work environment where creativity thrives

Competitive salary: $52,600 to $68,200, commensurate with experience

Reports to: Partner

Office Requirements: In office minimum four days a week

Interested? Please send along your resume and a brief note or cover letter about why you’re excited to join DH. We’re looking forward to meeting you!