Gift Processing Coordinator

Gift Processing Coordinator

OVERVIEW OF CURE EPILEPSY

For more than 25 years, CURE Epilepsy has been on an unrelenting search for that cure. CURE Epilepsy was founded by Susan Axelrod and a small group of parents of children with epilepsy who were frustrated with their inability to protect their children from seizures and the side effects of medications. Unwilling to sit back, they joined forces to spearhead the search for a cure. Since its inception in 1998, CURE Epilepsy has raised more than $100 million to fund epilepsy research and other initiatives that will lead the way to cures for the epilepsies.

As the nonprofit leader in epilepsy research and the only organization solely dedicated to finding a cure for epilepsy, CURE Epilepsy has worked to shift the focus from merely managing symptoms to understanding the causes of this complex condition. With 3.4 million Americans and 50 million people worldwide living with epilepsy, CURE Epilepsy is committed to funding breakthrough research that will transform the lives of people with epilepsy as we lead the search for a cure.

POSITION OVERVIEW

The Gift Processing Coordinator reports to the Senior Director of Development and is responsible for supporting the efforts of the Development team by meticulous and consistent gift entry and database maintenance in order to ensure a rewarding donor experience. The Gift Processing Coordinator’s primary role is to maintain the integrity of CURE Epilepsy’s data in Raiser’s Edge, its customer relationship management (CRM) platform, and work closely with colleagues to effectively execute all fundraising-related activities.

Candidates must have experience working in Raiser’s Edge or a similar CRM platform. The desired candidate will be a highly motivated, analytical individual with the ability to multi-task, demonstrate keen attention to detail, and exhibit superior organizational skills. This full-time, hybrid position (in office Tuesday through Thursday), is based in Chicago.

RESPONSIBILITIES

Gift Processing – 75%

• Responsible for all gift entry activities including:
  • Maintaining up-to-date donor records
  • Processing all donations (gifts, sponsorships, wire transfers, checks, ACH, and online transactions) with precision and consistency
  • Generating gift acknowledgements efficiently
  • Tracking and managing stewardship activities and sponsorship fulfillment
  • Effectively communicating with donors when appropriate
• Responsible for accurate data entry and gift processing in Raiser’s Edge.
• Responsible for the generation of donor rosters, pledge reminders, and mailing lists.
• Stay informed about Raiser’s Edge updates and product changes, sharing relevant information with colleagues and leadership in a timely manner.
• Import all gifts from any external fundraising platform (e.g., Classy, GiveSmart) into Raiser’s Edge.

Reporting – 20%

• Generate donor lists and reports as requested from organization leadership.
• Assist gift officers with portfolio management, providing regular reports and keeping prospect records up to date.
• Assist with guest list management and other duties as assigned to support the annual Chicago and New York benefits.
• Report on fundraising revenue from individual Champions fundraisers and aggregate year-to-date giving information for internal and leadership use.

Operations – 5%

• Provide back-end technical support using the Classy fundraising platform to develop individual fundraising pages.
• Field incoming calls to CURE Epilepsy and direct callers to an appropriate contact or resource, or act as an ambassador to answer questions/provide information as requested.
• Handle basic office tasks, including scanning documents, mailing letters, and office organizational support.
• Some evening and weekend work is required.
• Other duties as assigned.

QUALIFICATIONS

• A successful candidate for this position will have a minimum of 2 years of relevant CRM/database experience preferably for a small to mid-size nonprofit organization.
• Experience and comfort working directly with donors and board members.
• Excellent written, verbal and interpersonal skills.
• Strong time management and organizational skills.
• Excellent attention to detail.
• Innovative thinker, intellectually curious, and comfortable navigating a complex, fast-paced working environment.
• Creative, self-starter with ability to multi-task various responsibilities.
• Comfortable with technology and learning new platforms.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• High level of proficiency in Raiser’s Edge software, or comparable donor management system.
• Familiarity with Classy, GiveSmart, or other event management software.
• Passion for CURE Epilepsy’s mission and the ability to promote and communicate the philosophy, values and impact of the organization to external and internal stakeholders.
• Bachelor’s degree or equivalent experience.

COMPENSATION AND BENEFITS SUMMARY

The salary range for this position is $50,000-$55,000 commensurate with relevant experience. CURE Epilepsy has an attractive and competitive benefits package that includes medical and dental insurance, long-term disability, life insurance, 403(b) retirement plan with a match, and vacation, sick, and personal days. Full benefit details will be shared with candidates.

CURE Epilepsy is an Equal Opportunity Employer. CURE Epilepsy is committed to recruiting and maintaining a diverse staff; individuals from all backgrounds are encouraged to apply. CURE Epilepsy does not discriminate based on race, color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parenthood, or any other basis prohibited by applicable law.

CURE Epilepsy has an attractive and competitive benefits package that includes medical and dental insurance, long-term disability, life insurance, 403(b) retirement plan with a match, and vacation, sick, and personal days. Full benefit details will be shared with candidates.